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Sick pay
What am I entitled to and how do I claim it?
Updated 6 April 2023
The coronavirus pandemic has made many of us realise that serious illness can hit when we least expect it. Having to take time off work can be stressful both emotionally and financially. But there is support available if you're too unwell to work. This guide looks at what you could get in sick pay and how to claim it.
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What financial support is available if I'm too sick to work?
If you're an employee, there are two main types of pay you might get if you're unable to work due to illness or injury:
- Contractual sick pay (also known as company or occupational sick pay)
- Statutory sick pay
These types of sick pay are only available to employees who fulfil certain criteria. This means that some people – including the self-employed – aren't able to claim them. If you can't claim either of the payments above (or you've used up your entitlements), you may be able to claim universal credit or employment support allowance.
In this guide we'll cover all the financial support available if you have to take time off work due to illness or injury, plus the special support available if you need to self-isolate due to coronavirus. Scroll down to read, or click the links above to take you to the options most relevant to you.
What is contractual sick pay?
Many employers offer some form of sick pay over and above the statutory minimum as part of their offer of employment – though there's no requirement for them to do so.
If your employer does offer contractual sick pay, there's no set amount, but it can't be less than the amount they'd have to pay you under statutory sick pay (£116.75 a week). Some will offer full pay for a certain period of time, and then statutory sick pay. It's also common for employers to offer half pay for the time you're too ill to work.
You should be able to find details of your employer's sick pay policy in your contract. If your company doesn't offer a sick pay scheme, it's required to tell you that too.
If you do get contractual sick pay, employers must 'offset' anything they pay you against the statutory sick pay you'd have been due for the same period. In other words: you can't get both contractual sick pay and statutory sick pay at the same time. This also means that any contractual sick pay you get will be deducted from your statutory sick pay allowance.
What is statutory sick pay?
Statutory sick pay (SSP) is a weekly amount paid by UK employers to employees who are off work due to illness. The amount you get is set by the Government and is currently £116.75 a week. You can claim it for up to 28 weeks, as long as you meet the qualifying criteria:
- You've been ill for FOUR or more consecutive days, including non-working days.
- You're an employee or agency worker on a full-time, part-time or zero-hours contract.
- You earn an average of £123 or more a week.
The first three days you're off work are called 'waiting days'. You won't get any statutory sick pay for these days. Any further days you're off work are called 'qualifying days', meaning you will get SSP for these.
How do I claim SSP?
SSP is paid by employers, so in order to claim, you'll need to contact your workplace to let them know you're unwell and unable to work. It's important to get in touch with your employer as soon as possible, and no later than the deadline stipulated in your contract. If there's no notification deadline in your contract, you'll need to let them know within seven days.
If you're unwell for more than seven consecutive days, including non-working days, it's likely you'll be asked to provide a 'fit note' or 'sick note' from your GP, nurse, pharmacist, or a hospital, as evidence of your illness or injury and your consequent inability to work. Depending on the reason you're off sick, you may also be able to get a valid note from an occupational therapist, podiatrist, or physiotherapist (known as allied health and professional health work reports).
You can claim statutory sick pay for up to 28 weeks, but you'll likely need to provide your employer with regular updates on your condition, usually in the form of sick notes.
How is SSP paid?
Statutory sick pay is paid in the same way as your wages. So if you normally get paid at the end of each month, you'll be paid your SSP entitlement at the end of the month too. You'll also pay tax and national insurance at your normal rate on it (unless your earnings are below the share of the personal allowance for that month).
If your employer doesn't pay you the right amount of SSP, or claims you're not eligible for it, you have the right to ask why. You should first talk to your employer to see if you can settle the matter internally. If not, you can contact HMRC's Statutory Payment Dispute team.
Quick questions
What support is available if I can't claim sick pay or I've been off longer than 28 weeks?
As mentioned above, you can take as many weeks of sick leave as you need, but you'll only get a maximum of 28 weeks of statutory sick pay (some may have a more generous policy from their employer).
Those who earn less than £123 a week or are self-employed won't be eligible for any form of sick pay, unless they have separate insurance. In both these cases, the options will be to claim one or both of:
- Universal credit. Your first port of call should be to check whether you're eligible for universal credit. What you'll get varies depending on your income, your family and housing circumstances, as well as how much you've currently got in savings. But for many people, universal credit can help compensate somewhat for a drop in earnings due to illness.
- 'New style' employment and support allowance (ESA). Employment and support allowance is a benefit that gives you money to help with living costs if you cannot work due to a health condition or disability. ESA can be claimed alongside universal credit, so don't treat it as a matter of one or the other – the amount of universal credit you receive will simply be adjusted if your ESA claim is successful. You can also claim ESA if you're not eligible for universal credit.
And while you can't get statutory sick pay (SSP) and ESA at the same time, you can start your ESA claim up to three months before your SSP ends. It's worth claiming ESA early – so your payments start as soon as possible – if it looks like your illness or injury will keep you off work long-term.
Depending on the nature of your illness, you may also be able to claim other benefits like personal independence payment or attendance allowance. Check what other support you might be entitled to with our 10-minute benefit check tool.
What are my rights at work if my child is sick?
By law, employees have the right to take time off work to help someone who depends on them in an unexpected event, and there's no official limit for how much time you can take – as long as it can be considered "reasonable" for the situation. Unfortunately, you DON'T have a legal right to be paid for time you take off work to care for dependants.
Some employers may offer paid time off in this situation depending on your contract or your workplace's policy. It's worth checking your company's policy in your contract, company handbook or with human resources, just in case.
If you're not able to take paid leave, there are a few other options available:
- Taking annual leave. Although not ideal, if you do need to spend time away from work to care of your child and your employer does not offer paid time off, you may be able to book the time off as holiday.
- Flexible working. If you've worked for the same company for at least 26 weeks, you have the legal right to request a flexible working arrangement. This could include asking to change or reduce your hours so you can look after your children.
- Unpaid parental leave. Parental leave is available for employed parents who have been with their company for more than a year, and is usually limited to four weeks' leave per year, per child – though it could be extended at your employer's discretion. You'll also have to give 21 days' notice before you can take parental leave, though again your employer may allow you to take the leave with less notice.
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