June 2015

A creditors meeting to decide whether a compensation scheme for those mis-sold card security insurance from Affinion/Sentinel takes place at 12pm in London today. If you missed the postal vote deadline, this is your last chance to have your say.

The cost of many calls to 084 and 087 numbers has actually gone up as Ofcom rules which are intended to make pricing more transparent come into effect, MoneySavingExpert.com is warning.

Mobile users can call 0800 numbers and any other 080 number for free from Wednesday, as part of a massive shakeup to the telecoms industry by the regulator.

From today onwards, energy suppliers with 50,000 or more customers will need to include QR codes on bills to help consumers monitor their use and switch more easily.

EE's 'free' £20 power bar deal is back on, allowing EE mobile, broadband and tablet customers to get a portable smartphone charger just by texting to get a code (costs 35p) and showing it in store.

Mobile roaming costs in the EU will finally be scrapped from June 2017, following a two year tug-of-war between the European Commission, Council and Parliament.

Plusnet has again been voted the top home phone and broadband provider for customer service, while AOL and EE take the wooden spoon, new research from MoneySavingExpert.com reveals.

HM Revenue and Customs is setting £45 million aside to improve customer service after figures show that 7.2 million phone calls made to it in the last year went through to a 'busy' tone instead of the caller being able to speak to someone.