August 2015

MoneySavingExpert.com and Which? have submitted a joint letter to the financial regulator expressing "serious concern" at media reports it's considering introducing a time bar on PPI complaints.

Millions of g raduates will pay less interest on their student loans from September, while more people with a pre-1998 mortgage-style loan will qualify to defer theirs from then too.

Millions of BT customers unwittingly opted in to paying £5/month for their previously 'free' BT Sport package can get a no quibble refund from the giant by calling or emailing it, if they've no interest in the full package.

If you come to the end of your tether over a complaint about goods or services, from today you may be able to take it to the new Consumer Ombudsman.

About 2.4 million former and existing mobile phone users who took out contracts or bought handsets via Carphone Warehouse and its subsidiary brands are being encouraged to alert their bank about a potential data breach as soon as possible.

Sky is being investigated by the communications regulator following complaints that customers are unable to cancel at the end of their contract.

A claims management firm that bombarded people with millions of nuisance calls has been fined more than £200,000 – the first fine issued since the regulator was given new powers to do so last year.

Passengers have today taken Ryanair to court for tying to wriggle out of paying compensation for flight delays that happened more than two years ago. If a decision goes in their favour, it may make it easier for others to claim too.