August 2015

The makers of two online children's games have been ordered to stop pressuring kids into paying £5/month subscriptions to access all features of their games, but parents should still beware other games that encourage children to spend up to £80-a-time for in-game extras such as virtual cash. Follow our tips below to prevent bill shocks which can total thousands of pounds.

Hundreds of thousands of people who could have missed out on their wages after 275,000 payments were delayed following a HSBC technical glitch on what was the last payday of the month, and just hours before the long bank holiday weekend begins, should now have been paid the bank says.

Four million TalkTalk customers will be hit with inflation busting price hikes of up to 50% from 1 October, the provider has revealed today.

Virgin Trains is to axe a perk for railcard holders, which enables them to get off-peak fares on peak time journeys, much to the dismay of passengers who rely on it to get to work. But you can still book now for travel after the change takes affect.

First Direct's current account customers have given its service glowing feedback in our latest banking poll with more than 90% rating it 'great', so there's no surprise it's yet again held on to the top spot.

About 10 million BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from 20 September. Now's the last chance for large numbers to switch elsewhere penalty-free.

Lloyds Bank is yet again the worst of the major banks and building societies for wrongly rejecting both payment protection insurance (PPI) and other banking complaints, new figures from the Financial Ombudsman Service show.

Passengers have won against Ryanair, after a judge today ruled in a test case that they are entitled to claim compensation for flight disruption, which happened more than two years ago.

Tastecard customers have complained about being stung by a £30 fee for yearly membership they didn't want, after phone lines to cancel were busy or the firm failed to act on emailed cancellation requests.