MSE News

January

Hundreds of thousands of Three customers are automatically being moved onto new, more expensive plans

29 January 2016

Sky has announced the prices for Sky Q, its new premium TV service which launches next month – but it doesn't come cheap

29 January 2016

HSBC customers have been locked out of their online accounts for the second time this month

29 January 2016

SSE has become the second big six energy firm to reveal price cuts this year, but it is only dropping gas prices by 5.3%

28 January 2016

People who send money electronically to the wrong bank account will be given more help getting it back

28 January 2016

Flight and hotel tricks, bargain villas, euros, car hire, insurance and more

27 January 2016

Consumer complaints about energy firms shot up by 23% last year

25 January 2016

Discount shoe retailer Brantano has called in administrators – we explain what it means for you

22 January 2016

The AA says the cost of car insurance policies could rise by up to 25% in 2016, after 20% rises in 2015

21 January 2016

More than three quarters of those who've tried to haggle with 10 big-name providers have managed to agree a better deal

21 January 2016

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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms

17 January 2020

HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales'
Nationwide double-charges hundreds of customers for credit card repayments

16 January 2020

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal
Many private parking firms to spare drivers hefty fines for number-plate errors

16 January 2020

Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

16 January 2020

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
Ovo completes purchase of SSE – what it means for customers

15 January 2020

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.