October 2016

Facebook is launching its own free-to-use classified-ads platform for buying and selling goods locally, although it won't interfere with independent buying and selling groups already set up on the site.

A faulty Hotpoint tumble dryer owner who was refused a refund by his credit card provider Nationwide has had the decision overturned by the Ombudsman – triggering a rethink by the building society on other similar cases. Here's what the ruling means and how you can try to claim from your credit card company.

More than 1,000 Very customers who paid for reduced-price PlayStation 4s have been left disappointed after the online retailer failed to deliver the consoles and has now cancelled orders due to lack of stock.

Energy watchdog Ofgem has launched an investigation into supplier 'E' following concerns over the company's sales practices.

Credit card provider MBNA has today launched a new brand, Nuba, offering two cards that are among the top picks currently available.

Train passengers may now be able to claim a refund for issues other than just delays – such as overcrowding, broken loos and a lack of Wi-Fi on certain journeys – following an extension of the Consumer Rights Act 2015, which could also allow more people to claim for flight delays.

Halifax will once again chop the interest rate offered on its Help to Buy ISA to as low as 2% for new customers from 8 December this year, but this time existing customers will also feel the pinch.

Payday lender Wonga has double-charged up to 7,000 customers following a technical glitch, leaving some unable to pay their bills – but while the firm will provide refunds and pay costs incurred by those left out of pocket, it won't commit to paying borrowers interest on the money which was wrongly taken.