MSE News

October

Clampdown on 'misleading' broadband ads as new rules come into force

Telecoms firms can no longer separate the cost of broadband and line rental from today

31 October 2016

1,000s sign petition demanding ban on pensions and investment cold calling

A petition calling for an end to cold callers selling pensions and investments has been backed by Martin Lewis

28 October 2016

John Lewis credit card-holders struggle to resolve payment issues after website outage

Customers say they are still battling to get through to the retailer as problems enter their third week

27 October 2016

Co-op Energy to compensate 260,000 customers for complaints handling and billing problems

Hundreds of thousands of Co-operative Energy customers will receive compensation totalling £1.8 million

27 October 2016

1,000s warned to check their insurance after Enterprise Insurance goes bust

Thousands of Enterprise Insurance customers will start to receive automatic compensation for defunct motor policies

26 October 2016

Everything you need to know about energy

Stop wasting £300/yr on rip-off gas & elec - switching's easy + should you leave your heating on low & more mythbusters

26 October 2016

Huge fine for Vodafone over billing and complaints handling – check your bill NOW for errors

Vodafone has been fined more than £4.6 million after Ofcom found issues with PAYG billing and complaints handling

26 October 2016

NatWest to bin benefits offered on its Black credit card – leaving some without travel insurance

NatWest is scrapping the benefits it offers to 30,000 customers with its Black credit card at the end of the year

25 October 2016

Energy suppliers ordered to provide extra support to 100,000s more vulnerable customers from 2017

Hundreds of thousands more vulnerable energy customers will get extra support from their suppliers from 2017

25 October 2016

Lifetime ISA and Help to Save applicants need guidance, Martin tells MPs

Martin Lewis has warned that two new savings schemes being launched by the Government must come with clear guidance

25 October 2016

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