October 2016

Telecoms firms can no longer separate the cost of broadband and line rental in their adverts from today under new rules designed to make pricing clearer.

A parliamentary petition calling for an end to cold callers selling pensions and investments has been backed by almost 3,000 people so far - and MoneySavingExpert.com founder Martin Lewis has urged as many people to sign it as possible.

Hundreds of thousands of Co-operative Energy customers will receive a share of compensation totalling £1.8 million after energy regulator Ofgem identified problems with the company’s complaints resolution, call handling and billing processes.

John Lewis Partnership cardholders say they are still battling to resolve issues with their credit card payments, more than a fortnight after the firm's systems were hit with technical problems during a site revamp.

Winter's coming... the weather's turning, the thermals are coming out and the nights are drawing in. So now's the time to finally sort your energy bills and batten down the hatches with some top tips to help freeze (or cut) costs ahead of the bitter cold.

Every Vodafone customer should check their bill for errors after it was fined £4.6 million by telecoms regulator Ofcom for "serious and unacceptable" pay-as-you-go and complaints failings. But this is just the tip of the iceberg – a MoneySavingExpert.com investigation in June revealed 1,000s have been wrongly billed due to a multitude of other problems.

If you've a car insurance policy underwritten by Enterprise Insurance, you should urgently check if you're still covered, after the firm went into receivership today (26 October).

The majority of businesses in the UK don't fully understand rules around 'unfair terms' in relation to consumer rights law, according to the Competition and Markets Authority (CMA).

Hundreds of thousands more vulnerable energy customers will be able to access a register to get support with meter readings and identifying supplier representatives from the start of next year, under new Ofgem rules.

Two new savings schemes being launched by the Government must come with clear guidance at the point of application to prevent people "mis-prioritising their finances", Martin Lewis has warned.