November 2016

Furious Think Money customers have been locked out of their accounts since the end of last week after issues with the banking provider's IT system upgrade sent online services into meltdown. About 100,000 customers have been affected and if you've lost out you may be able to claim compensation.

A tribunal hearing in January will determine if a historic class action lawsuit against Mastercard can go ahead – the next stage in a landmark case which could potentially see 40 million consumers each receive £100s in compensation.

The Bank of England is set to restore the savings protection limit to £85,000 per institution.

A ban on "cowboy" cold-callers who target savers' pension pots will be proposed by the Government this week – though the ban won't initially cover texts and emails.

If you had your tax credits wrongly stopped by HM Revenue & Customs contractor Concentrix, you may be able to claim compensation on top of backdated payments, MoneySavingExpert.com can reveal – and some have already been sent up to £100.

Two-thirds of rail passengers are still missing out on compensation for train delays, and more than half are unaware a claim is possible, new research has found.

Three Mobile moved to assure customers their financial data was not at risk after a data breach at the firm saw fraudsters gain access to personal information including names, addresses and phone numbers.

Big six energy firm Scottish and Southern Energy (SSE) is freezing its standard gas and electricity prices until at least April 2017. But if you're on its standard tariff, you can save £100s switching - and with the price of the cheapest deals on the market soaring in recent weeks, now's the time to act.

Big six energy suppliers have been accused of keeping 1.5 million vulnerable and low income customers who receive a Government electricity discount on expensive standard variable tariffs.

Hundreds of thousands of Santander customers who have its 123 credit card could see their cashback cut from next February, as the bank caps the amount of cashback cardholders can earn.