MoneySavingExpert.com homepage
Cutting your costs, fighting your corner
Founder, Martin Lewis · Editor-in-Chief, Marcus Herbert
Search bar closed.
MSE News

Boots now giving VAT discounts at airports – but you'll need to show your boarding pass

bootslogo
Callum Brodie
Callum Brodie
News Reporter
16 March 2017

Airport shoppers travelling outside the EU can now claim a discount at Boots on items priced £5 or more if they present their boarding pass at the till, after the chemist chain became the latest store to introduce VAT refunds for passengers.

The move comes after it emerged in 2015 that many airport retailers were wrongly forcing passengers to present their boarding passes when making a purchase.

While you DO need to show your boarding pass if buying goods from a duty-free outlet, this isn't a requirement in other airport shops. Some retailers ask for your boarding pass anyway so they're able to claim back VAT (20%), even though they may not then pass on the savings to customers.

MoneySavingExpert.com founder Martin Lewis was at the forefront of calls for passengers to refuse to show their boarding passes when shopping at non-duty free airport stores, in a bid to encourage retailers to pass on VAT discounts to shoppers.

Now Boots says it will refund VAT to travellers flying outside the EU across its 29 airport shops, but only on items costing at least £5. Its decision comes after WHSmith last year agreed to give similar refunds on items of £6 or more.

How do I claim back VAT at the airport?

If you're flying outside the EU and you buy an item from Boots that costs £5 or more, you'll have the cost of the VAT deducted at the till. Unfortunately you can't get any refund on items under £5 – even if you buy several items and the total cost is more than £5.

A number of items sold at Boots – including prescriptions, baby formula and some food such as sandwiches – are subject to zero-rate VAT, meaning you won't be able to get a discount on these products.

To claim the VAT back you'll have to present your boarding pass when paying – if you don't it'll be assumed that you're travelling within the EU and you won't receive the refund.

Why can't I get a VAT refund on items under £5?

Boots says it set a limit of £5 per item because it is the price at which "customers will receive a meaningful saving".

The company claims the VAT savings it makes on individual items under £5 will be reinvested to help keep prices low.

What does Boots say?

Asif Aziz, director of stores for the south and airports at Boots UK, said: "Over the past year we've been carrying out a comprehensive review of VAT relief concession at these stores to find the right solution to meet customers' needs, while keeping our prices the same great value as in our high street stores."

MSE Forum

Boots now giving VAT discounts at airports – but you'll need to show your boarding pass

Forum image
MSE Email icon 3 December 2024

For all the latest deals, guides and loopholes simply sign up today - it’s spam free!

Martin: The truth about credit scores
What you should know
Cheap Compare+ Home Insurance
New tool (beta version)
12 must-know consumer rights
So you can shop wisely
Top 5.18% easy-access savings
Full info and options
50p photo card delivered
Cheaper than a stamp!
How much do Xmas lights cost to run?
Energy mythbusting
'Free' £2 crisps
Via cashback
Tools and calculators

Clever ways to calculate your finances

Find your odds of getting top cards
Find your odds for getting a cheap loan
Compare broadband, phone & TV deals
Compares thousands of mortgages
Eight calcs to help you work out the cost
We ensure you’re on the cheapest tariff