Shopping

Hundreds of thousands of shoppers who bought items from TV shopping channel QVC and then returned them are to be refunded postage and packaging charges, MoneySavingExpert.com can reveal

13 September 2019

Iceland has apologised to customers who have been unable to use money on their Bonus Cards to shop online - if your money is stuck on your card here's how to get a refund

12 September 2019

The competition watchdog has told secondary ticket site Viagogo that it will be asking a court to find it in contempt of court

5 September 2019

Customers of camping and clothing retailer Go Outdoors have been complaining about delayed deliveries and difficulties contacting the firm - if you're affected, here's what you need to know

21 August 2019

Supermarket Morrisons is trialing a 30p charge for its plastic bags for life in some stores in Wales

21 August 2019

WHSmith is to stop selling a book that gives readers outdated guidance on how to fill in their tax return, after a sharp-eyed employee of an accountancy professional body spotted it was based on the rules for 2014-2015

19 August 2019

Lidl shoppers can now buy reusable bags for fruit and veg if they don't want to put them in single-use plastic bags

8 August 2019

Marks & Spencer customers buying fresh food at its Market Place counters will be given a 25p discount if they bring their own reusable containers

31 July 2019

The trial is under way in a store in Hackney, London

25 July 2019

Morrisons has scrapped a scheme which offered customers free air for their tyres when they spent £15 or more on fuel

10 July 2019