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M&S to revamp Sparks loyalty scheme – but how good are the new perks?

M&S is to relaunch its Sparks card loyalty scheme next week

2 July 2020

ASA launches new way to report online scam ads

The advertising watchdog today launched a new scam-ad alert system but it's "far from a perfect solution", according to MSE founder Martin Lewis

16 June 2020

Iceland to overhaul online payment system after shoppers hit with multiple 'pending' charges

Iceland is urgently overhauling its online payments system after customers had multiple sums ring-fenced on their account for the same order

11 June 2020

Monsoon and Accessorize enter administration – what it means for you

More than 500 jobs are set to be lost after Monsoon Accessorize entered administration

10 June 2020

BT Sport offers 50% bill credit for June as Premier League announces return

BT Sport customers will be able to get a 50% bill credit on their subscriptions next month, with Premier League football now set to return on 17 June

1 June 2020

Sky Sports set to end subscription 'pause' for customers next month

Sky Sports customers who have "paused" their subscription during the coronavirus pandemic are set to be billed from 19 June, if moves to kick off live sport again go ahead as planned

27 May 2020

Currys PC World customers struggle to get in touch over unfulfilled orders

Currys PC World has apologised after facing a deluge of complaints from customers struggling to get in touch with it about missing orders, returns and repairs

22 May 2020

Tesco Clubcard vouchers expiring this month? You'll have an extra six months to use them

Clubcard vouchers which are set to expire this month will now be valid until November due to the coronavirus situation – while customers who have already redeemed vouchers have been given more time to use their codes

15 May 2020

Watchdog to investigate unfair coronavirus cancellation policies

The competition watchdog has launched an investigation into complaints that some firms are failing to refund customers for cancellations due to coronavirus - and it's threatened to take legal action to enforce consumers' rights if needed

30 April 2020

Oasis and Warehouse go into administration

High-street fashion chains Oasis and Warehouse have collapsed into administration

15 April 2020

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