MSE News

2018

HMV goes into administration – what you need to know

2 January 2019

Plastic bag charge could double to 10p and apply in ALL shops

The Government has announced plans to increase the minimum 5p charge for buying a plastic bag in England to 10p and extend it to all retailers, in a bid to cut plastic use

27 December 2018

Technical issue causes disruption at Birmingham Airport – your rights

Birmingham Airport has resumed operations after a technical glitch temporarily grounded flights

24 December 2018

'I paid in pounds... but RBS charged me overseas fees'

RBS and Natwest customers who use their debit cards on flights and ferries have been warned to watch out for unexpected charges, after a Virgin Atlantic passenger was stunned to find a 'foreign purchase fee' added to transactions made in pounds

24 December 2018

Tens of thousands of passengers face disruption after Gatwick runway closure – your rights

Tens of thousands of passengers are facing delays and cancellations after the runway at Gatwick Airport was closed due to drones being flown nearby - if you're affected, here's what you need to know

24 December 2018

British Gas owner in legal challenge to energy price cap

Energy firm Centrica - the parent company of British Gas - is seeking a judicial review of how energy regulator Ofgem has calculated the energy price cap

21 December 2018

Beware scammers collecting 'donations' for Martin's financial education textbooks

The charity behind the UK's first-ever financial education textbook has alerted police after a report that an elderly man was tricked into paying £100s to fraudsters claiming to be collecting donations for the book

20 December 2018

Pension cold-calling to be banned from January

Pension cold-calling will be banned from Wed 9 Jan, in a bid to tackle pension scams

20 December 2018

Government confirms end of payments for new solar panels

The Government has announced that it will end payments for any solar panels which are installed from April next year

19 December 2018

Watchdog announces crackdown on firms overcharging loyal customers

The competition watchdog has today released the findings of its investigation into the loyalty penalty

19 December 2018

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'My hamster ate my post': HMRC reveals most bizarre tax return excuses as deadline looms

17 January 2020

HM Revenue & Customs has released the most "weird and wonderful" excuses it's received from taxpayers who have failed to get their self-assessment tax return in on time – with bizarre explanations such as 'I was up a mountain in Wales'
Nationwide double-charges hundreds of customers for credit card repayments

16 January 2020

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal
Many private parking firms to spare drivers hefty fines for number-plate errors

16 January 2020

Motorists who enter the wrong number-plate details when paying for private parking tickets will in many cases no longer be 'fined' the full amount
Got a Hotpoint or Indesit washing machine? Your rights as 100,000s of machines are recalled

16 January 2020

Whirlpool is preparing to issue a product recall of up to 519,000 Hotpoint and Indesit washing machines found to pose a fire safety risk – here are your rights if your machine's affected
Ovo completes purchase of SSE – what it means for customers

15 January 2020

In a major shake-up of the energy market, challenger firm Ovo has finalised the purchase of SSE – if you're an SSE customer, here's what it means for you.