December 2020

Yorkshire Energy – a small gas and electricity provider that supplies around 74,000 households – has today stopped trading. But your energy supply won't be affected. We round up what you need to know.

Clothing chain Bonmarché has today collapsed into administration for the second time in just over a year. If you're a customer, we've full help below on what it means for gift cards, online orders and returns.

Topshop, Burton and Dorothy Perkins customers have been left unable to spend gift cards after parent company Arcadia Group went into administration – even though retailers had originally said vouchers would work as normal. Arcadia Group has told us there's a temporary technical issue with its gift card processing system and says it hopes to make them spendable again in-store and online as soon as possible – but they will now only be redeemable against 50% of your total purchase.

Millions of EU citizens who live in the UK will soon be able to apply for a new European Health Insurance Card (EHIC), which will give them access to free or discounted healthcare across Europe next year – but the situation for most Brits still remains unclear with less than a month to go until the end of the Brexit transition period.

Over 9,000 Lastminute.com holidaymakers will finally receive refunds for package trips that were cancelled due to the coronavirus pandemic, after intervention from the competition watchdog. 

Premium Bond holders can continue to get paper prize cheques until at least spring 2021, as NS&I has delayed phasing them out after some reported difficulties registering bank account details.

The price of first-class stamps will rise by up to 14p in the new year, Royal Mail has announced. Below we round up what's happening and what you can do to try to cut costs.

Over three quarters of the refunds owed on Power of Attorney fees are yet to be claimed with just weeks to go until the deadline, MoneySavingExpert.com can reveal. 

Easyjet passengers will soon only be able to take a single small bag which fits under the seat in front of them into the cabin unless they pay extra, as the airline's slashing its hand luggage allowance.

Debenhams' 124 UK stores are set to close by early next year if it can't find a last-minute buyer. It's been in administration since April but JD Sports, which was the last remaining bidder for it, has now pulled out of talks. If you're a customer, we've full help below - for the latest on Arcadia Group going into administration, which was announced separately on Monday, see our Topshop, Burton etc help.