2020

Shoppers who tried to use Currys PC World gift cards in the Black Friday sales found their orders failed and their funds were wiped, with some left £100s out of pocket. After MoneySavingExpert.com highlighted the issue and asked the firm to take action, Currys PC World now says it'll refund everyone affected by Wednesday evening and honour Black Friday sales prices - we've the latest on what's happening below. 

Over three quarters of the refunds owed on Power of Attorney fees are yet to be claimed with just weeks to go until the deadline, MoneySavingExpert.com can reveal. 

Easyjet passengers will soon only be able to take a single small bag which fits under the seat in front of them into the cabin unless they pay extra, as the airline's slashing its hand luggage allowance.

Debenhams' 124 UK stores are set to close by early next year if it can't find a last-minute buyer. It's been in administration since April but JD Sports, which was the last remaining bidder for it, has now pulled out of talks. If you're a customer, we've full help below - for the latest on Arcadia Group going into administration, which was announced separately on Monday, see our Topshop, Burton etc help.

Prepaid funeral sellers face a crackdown from summer 2022 when they're expected to come under the financial watchdog's regulation. It follows concerns vulnerable consumers may be being ripped off.

Update 11pm Mon 30 Nov: Arcadia Group, which runs Topshop, Miss Selfridge and the other brands we list below, has now gone into administration. It will continue to trade for the time being and says all online orders made over the Black Friday weekend will be honoured. We'll update this story early tomorrow with full info on what the announcement means for shoppers, including what's happening with gift cards and returns.  The parent company of Topshop, Miss Selfridge, Dorothy Perkins, Burton and several other big high street chains says it is "working on a number of contingency options" to secure the future of its brands, amid reports that it's on the brink of collapse. We don't know for sure what'll happen, but if you shop with it, here's how to play it safe with gift cards and online orders.

At least 10 banks, building societies and credit card firms have now decided to close accounts held by Brits living abroad in Europe as a result of Brexit, MoneySavingExpert.com has found – with Nationwide and Co-op Bank among the latest to announce closures. We've full info below on what banks are doing, plus help on what to do if you're affected.

Energy supplier Utilita is facing a ban on taking on new customers after installing old first generation smart meters that often don't work when households switch.

Several wedding firms have been warned by the competition watchdog after concerns that couples still aren't receiving fair refunds for weddings which couldn't go ahead during the coronavirus pandemic.

eBay sellers will soon be paid directly into their bank rather than into PayPal accounts. It means PayPal will no longer take a slice of your earnings, but eBay's hiking fees. We explain the full details on what's happening and who the winners and losers are.