2021

MoneySavingExpert.com founder Martin Lewis says groundbreaking changes to the way insurers charge new and existing customers are soon to be introduced, which will put an end to the 'loyalty premium' shouldered by consumers. 

A Lloyds account holder was wrongly declared dead by the high street bank after data from the death notification service was misread by the lender, resulting in the customer having his account closed and his direct debits cancelled.

Thousands of Three customers were unable to make or receive calls on Thursday morning, although the mobile network provider said the problem had been resolved by lunchtime. The outages took place across England, Scotland and Wales, the telecoms provider said.

Consumers who bought a plug-in hybrid car from Volvo between 16 October 2019 and 30 September 2020 could be due a year's refund on their charging costs but it's important to check you're eligible as we've been told some people haven't been notified of money owed. 

For some, the thought of planning Christmas when it's only October may seem like a crazy idea. However, come January, the form of human known as 'Spendus Regretus', with its distinct call of "I'm broke", will be at its peak. So here are a few MoneySaving tips ahead of the build-up to the holidays. 

Asda is extending its one-hour express delivery service to a further 92 stores across the UK. The service was first introduced at the beginning of the summer at four outlets and allows customers to place an order and receive their groceries to their door in under 60 minutes.

Ryanair has barred some passengers who received 'chargeback' refunds for Covid-disrupted flights from travelling with the low-cost airline, unless they return the money. MoneySavingExpert.com can reveal some holidaymakers who booked trips for this year were later told they could only fly if they gave back the refunds, in one case just days before travel. 

Deals website Groupon has been admonished by the UK competitions watchdog over its treatment of customers and been ordered to offer full cash refunds, instead of company credit notes and replacement items, to disgruntled users. 

The red travel list for people travelling to the UK from abroad will only contain seven destinations from next week under changes announced by Transport Secretary Grant Shapps. But a date has yet to be set for when lateral flow tests will replace pricier PCR tests for double vaccinated travellers.

Do nothing with your energy supply and roll on to the price cap when your deal ends rather than trying to switch. That’s the message from Martin Lewis as the MoneySavingExpert.com founder warns that "inaction is now the best action".