2021

Credit card firm Jaja has admitted an issue that means some customers have had the same transaction added to their online and app-based account more than once. Jaja insists payments have only been processed once but it’s left customers confused and unsure of their available balance.

Student loan interest rates will drop for many from September, the Department for Education has confirmed. Plus, from April 2022, Scottish former students and some others with older loans will also be able to earn more before they have to start repaying.

The competition watchdog has announced plans to review the PCR travel tests market amid concerns that the price, reliability and quality of service provided could be creating a barrier for families wanting to travel abroad. A response will be provided by the Competition and Markets Authority within the next month. 

More than eight in ten dog owners say they spend over £500/yr on their pooch compared with just over half of cat owners who spend the same, a new MoneySavingExpert.com poll has found. Meanwhile, almost half (46%) of dog owners spend more than £1,250 a year on their furry friend, compared to just 15% of cat owners who spend the same.

Tesco Bank is temporarily declining requests from some existing customers to switch their current account to a new provider. The supermarket giant says it's struggling after being inundated with requests to switch following its announcement last month to close all of its 213,000 current accounts by 30 November 2021. 

Halifax has launched a two-year fixed mortgage with a record low interest rate of 0.83%. It comes amid a mortgage rate war with five-year fixes also dropping below 1% for the first time EVER last month. It's yet another reminder to check whether you could save £1,000s on your own mortgage now. 

Deals website Groupon faces court action unless it improves how it treats its customers, the Competition and Markets Authority (CMA) has said. It comes after the watchdog found Groupon failed to provide some customers with cash refunds they were legally entitled to, only offering credit instead.

Energy bills will rise by a typical £139/year for 11 million households in October, as regulator Ofgem revealed the new price cap level this morning – but most can beat the hikes by switching supplier. 

France is to be moved back on to the Government's standard 'amber' travel list for holidaymakers returning to the UK from Sunday. The change means travellers who are fully vaccinated or under 18 will not have to self-isolate on their return.

Borrowers with mis-selling claims against Glo, Greenwood, Provident or Satsuma likely won't now get the full amount they're owed. It comes after the High Court approved a new scheme put forward by the firms' parent company, Provident Financial, which will limit payouts and set a time restriction on claims. But don't let that put you off if you think you've been mis-sold, as you could be due £100s.