2021

Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online.

The police have issued a warning for consumers to watch out for fake emails claiming to be from MoneySavingExpert.com founder Martin Lewis and said that more than 300 people had reported receiving the scam email in the space of just one week.

Zopa has this week closed all of its 60,000 existing investor accounts. If you're an investor, you'll be able to access your money by 31 January 2022 at the latest. If you're a borrower, nothing is changing and you should carry on with your repayments as normal. 

A sweeping regulatory overhaul has been proposed to stop banks and insurers mistreating consumers and to ensure, among a raft of other measures, that financial firms are not able to leave existing customers languishing on poor deals while new ones are offered the best rates.

Millions of people who receive certain benefits, including the state pension, could get a one-off tax-free £10 Christmas bonus from the Government. If you are eligible, the money should be paid automatically but you can make a claim if you think you've wrongly missed out. 

The energy price cap is now expected to rise by over 40% next April, MoneySavingExpert.com founder Martin Lewis warned in the latest episode of The Martin Lewis Money Show. But despite the "horrendous" projected increase, Martin explained that households are still likely to be better off "doing nothing" for now, given how expensive the cheapest fixed tariffs are currently.

The Government's recommended list of PCR travel test providers continues to include tests for as little as 30p that either don't exist in reality at that price or are only available to a tiny number of people, MoneySavingExpert.com can reveal. It comes amid concerns test providers are offering misleadingly cheap deals to boost their position in the Government's list.

The contactless card payment limit rose from £45 to £100 on 15 October. But Bank of Scotland, Danske Bank UK, Halifax, Lloyds and Starling will let you set your own limit, with Santander becoming the latest to also do so. Some providers will also let you turn off contactless completely. Here's what you need to know.

With coronavirus halting travel for many, you might not have used your specialist travel debit or credit card for several years. But Halifax and Virgin Money card holders with upcoming Christmas trips should check if action is needed to keep their accounts open as the lenders will cancel inactive overseas cards. 

Pret Coffee subscribers will be the first to take part in a new loyalty scheme, which is initially being rolled out on a trial basis. Customers will be able to collect stars on every transaction they make, which can later be used to obtain free food and drink.