Warning: Watch out for new fake emails using Martin Lewis' name and MSE branding - they're a scam
Watch out for fake emails claiming to be from MoneySavingExpert.com (MSE) using the website name 'mseoptions.com'. The firm wants people to enter their personal details about investment opportunities but DO NOT do so. It is NOT associated with MSE and should be ignored or reported.
We were first alerted to the issue by consumer campaigner Mark Taber, who tweeted a warning about the fake emails and website.
The content of the emails, which encourage you to click through to a website, illegally uses MSE's logo and an image of founder Martin Lewis to promote bogus investment and savings products. It asks people to input their name and contact details in an attempt to sell savings bonds.
The email also includes claims that the products are protected by the Financial Services Compensation Scheme, despite the firm failing to be listed on the Financial Conduct Authority's (FCA's) register of authorised financial firms.
We are trying to get the website shut down and removed.
Here's an example of the email and website:
If you think you've been scammed, here's what to do
Take the following steps:
- If you've already responded to a scam, end all communication immediately.
- Call your bank directly and cancel any recurring payments – or, for speed and ease, you can call the new 159 hotline.
- Report the scam to the police through Action Fraud on 0300 123 2040, or report a scam anonymously on the Action Fraud website. If you're in Scotland, report a scam through Advice Direct Scotland on 0808 164 6000 or on the Advice Direct Scotland website. You can also report scams to Police Scotland on 101.
- If you want more help, contact Citizens Advice Scams Action via the Citizens Advice website, or call its Scams Action helpline on 0808 250 5050.
The National Cyber Security Centre (NCSC) sets out a number of different ways to report scams depending on the type:
- Emailed scams. If you get a dodgy looking email, you can report it to the NCSC by forwarding it to firstname.lastname@example.org. Remember not to click on any links within these emails.
- Text scams. If you get a suspicious text message, you can forward it to the number 7726 – this will allow your provider to track the origin of the text and arrange to block or ban the sender if it's a scam. You can also report scam text messages to email@example.com – remember to provide a screenshot of the text message.
- Website scams. If you notice a website that doesn't look quite right, you can easily report the web address to the NCSC directly via its online form.
- Scam adverts. These can currently be reported to the Advertising Standards Authority (ASA) through its online form.