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MoneySavingExpert News

2025

The independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – has confirmed plans to start charging claims firms and other "professional representatives" to bring complaints from 1 April 2025. But you'll still be able to do this yourself for free.
7 February 2025
Netflix is raising prices across all of its plans by up to £24 a year for both new and existing subscribers. The increases came into effect for newbies on Thursday 6 February, while existing members will be given 30 days' notice by email.
7 February 2025
Sainsbury's has added a new 'Spend Lock' feature to its Nectar loyalty app that prevents your points from being redeemed without your knowledge. It follows a spate of complaints in recent months from shoppers claiming their points had been stolen.
7 February 2025
The base rate has been cut to 4.5% from 4.75% by the Bank of England. This rate is used by the central bank to charge other banks and lenders when they borrow money, so the move can impact mortgage and savings rates.
6 February 2025
Inflation-linked broadband, mobile and TV price hikes are now banned. This means some will see their bills rise by a specified amount in pounds and pence instead. However, MoneySavingExpert.com founder Martin Lewis has warned that many WILL still see an above-inflation rise despite the new rules.
5 February 2025
British Airways (BA) has announced sweeping and controversial changes to its 'Executive Club' loyalty scheme for frequent flyers. The shake-up means you'll likely need to spend a lot more with BA from 1 April 2025 if you want to earn any perks. Here's what you need to know.
5 February 2025
If you've got Sky TV, Sky can put your price up during your two-year contract without telling you what rises to expect before you sign up AND without letting you leave penalty-free. Thought this kind of thing was supposed to be banned? So did we. But our investigation can now reveal that Sky is exploiting a surprising gap in the new rules – leaving its TV customers in the lurch.
4 February 2025
For the past two years Nationwide has given some existing customers a £100 'Fairer Share' bonus. It’s likely, though not guaranteed, to do the same again this year. In previous years, the scheme has been announced in May and paid in June, though whether you got it depended on if you met the qualifying criteria in the first three months of the year – so now's the perfect time to maximise your chances.
4 February 2025
If you're a Barclays Bank customer who's been left out of pocket due to widespread delays sending or receiving payments, here's how to try and reclaim any associated costs you've incurred. Technical problems at the bank first began on Friday 31 January and have rolled on for several days.
4 February 2025
Lloyds, Halifax and Bank of Scotland, which are all part of the Lloyds Banking Group, will shut at least 214 bank branches in 2025 and 2026, after the Group announced a further 136 closures.
31 January 2025

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