MSE News

British Airways

BA passengers disrupted by baggage system chaos – here's what to do if you're affected

Some British Airways passengers travelling from Heathrow were forced to queue for hours due to a baggage system fault – some arrived at their destinations without their luggage

18 July 2019

British Airways set to be fined £183m over data breach

British Airways is facing a fine of £183.39 million after a data breach last year

8 July 2019

Massive British Airways data breach - what it means for you

British Airways has apologised after it sites and app was targeted between 21 August and 5 September

10 September 2018

BA to consider claims for expenses after cancelled flights fiasco

British Airways has said it WILL consider claims for expenses such as hotels and car hire

21 June 2018

BA cancels cheap tickets to Middle East blaming 'exceptionally rare' pricing error

Travellers who snapped up bargain British Airways flights to the Middle East have had their tickets cancelled

18 June 2018

BA launches new cheaper hand luggage only fare for long-haul flights

British Airways has launched a new long-haul 'basic' fare for customers who don't want to check-in luggage

11 April 2018

Avios rewards programme to close - members to be transferred to the BA Executive Club

The UK Avios rewards programme is closing this summer and members are being transferred to the BA Executive Club

9 April 2018

Major Avios shake-up likely 'by the end of the year'

A major overhaul of the way Avios points are collected and redeemed could be rolled out by the end of 2018

29 March 2018

London City airport flights cancelled due to WWII bomb - your rights

More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found

12 February 2018

Airlines to be investigated over charging for allocated seats

Almost a fifth of airline passengers were separated from the rest of their group as they didn't pay extra, the CAA found

5 February 2018

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