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British Airways

Government warns against non-essential travel to Italy – here's what you need to know

The Foreign and Commonwealth Office (FCO) has extended its coronavirus travel advice to warn against all but essential travel to more areas in northern Italy, after the Italian authorities imposed a lockdown on more than 16 million people. We've full help if you have an upcoming trip to an affected area

10 March 2020

BA passengers disrupted by baggage system chaos – here's what to do if you're affected

Some British Airways passengers travelling from Heathrow were forced to queue for hours due to a baggage system fault – some arrived at their destinations without their luggage

18 July 2019

British Airways set to be fined £183m over data breach

British Airways is facing a fine of £183.39 million after a data breach last year

8 July 2019

Massive British Airways data breach - what it means for you

British Airways has apologised after it sites and app was targeted between 21 August and 5 September

10 September 2018

BA to consider claims for expenses after cancelled flights fiasco

British Airways has said it WILL consider claims for expenses such as hotels and car hire

21 June 2018

BA cancels cheap tickets to Middle East blaming 'exceptionally rare' pricing error

Travellers who snapped up bargain British Airways flights to the Middle East have had their tickets cancelled

18 June 2018

BA launches new cheaper hand luggage only fare for long-haul flights

British Airways has launched a new long-haul 'basic' fare for customers who don't want to check-in luggage

11 April 2018

Avios rewards programme to close - members to be transferred to the BA Executive Club

The UK Avios rewards programme is closing this summer and members are being transferred to the BA Executive Club

9 April 2018

Major Avios shake-up likely 'by the end of the year'

A major overhaul of the way Avios points are collected and redeemed could be rolled out by the end of 2018

29 March 2018

London City airport flights cancelled due to WWII bomb - your rights

More than 100 flights have been cancelled after London City Airport was closed when an unexploded WW2 bomb was found

12 February 2018

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Week from 1 July 2020
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  • Sykes Cottages reverses coronavirus refund policy after watchdog investigation

    3 July 2020
    UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog

  • Car finance and high-cost credit payment holidays set to be extended

    3 July 2020
    The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed

  • Government starts lifting restrictions on overseas travel

    3 July 2020
    English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted

  • Coronavirus Finance & Bills Help

    3 July 2020
    Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.

  • Coronavirus Life-in-Lockdown Help

    3 July 2020
    The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more

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