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British Airways

A British Airways aeroplane taking off
British Airways (BA) has announced sweeping and controversial changes to its 'Executive Club' loyalty scheme for frequent flyers. The shake-up means you'll likely need to spend a lot more with BA from 1 April 2025 if you want to earn any perks. Here's what you need to know.
5 February 2025
A British Airways plane in the air.
If you had a British Airways (BA) flight or holiday disrupted by the Covid-19 pandemic and you accepted a voucher instead of a cash refund, you'll need to use it to travel before the end of September 2025 – or risk losing it. Below we explain how to check if you've got any vouchers and how to use them.
10 January 2025
A BA Cityfler aeroplane stationary at an airport
If your flight was delayed or cancelled in the past six years due to pilot or crew sickness, you're now much more likely to be able to claim compensation of up to £520 per person. This comes after a major court ruling opened the door for potentially 100,000s of complaints – including some that have previously been rejected. Here's what you need to know.
12 July 2024
Got Avios you won't use for flights? Swap them to Nectar before 11 March as their value is being slashed
If you collect Avios – the reward currency of the British Airways 'Executive Club' loyalty scheme – and you're planning to convert them into Nectar points, you should make the swap before Monday 11 March. From this date, the value of Avios being converted to Nectar will be slashed. But only do this if you're sure you won't use your Avios for reward flights, as that can be much more lucrative.
27 February 2024
British Airways plan on a runway
Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed. It's left some £1,000s out of pocket and pushed others into their overdrafts. If you were overcharged, you'll be refunded automatically – though you'll need to apply to reclaim any extra costs incurred, such as overdraft and credit card fees.
8 January 2024
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British Airways passengers who accepted vouchers for Covid-19 disrupted flights or holidays now have until September 2024 to use them, as the airline has extended their validity again for a further 12 months. Below we've got all you need to know about the extension. 
21 April 2023
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If you collect Avios and were planning to convert your rewards currency into Nectar points, you should do so before 16 November when the value of the conversion is set to plummet. Below we explain what's changing, and what you can do about it. 
3 November 2022
British Airways and Easyjet cancel more flights due to staff Covid-19 sickness
Tens of thousands of flights are being cancelled by airlines this summer, and with Heathrow placing a cap on the number of passengers that can depart from the airport, it's likely that more cancellations will be announced. So if you're due to fly over the next few months, it's vital you know your cancellation rights.
23 August 2022
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A number of British Airways customers have emailed MoneySavingExpert.com after receiving bogus emails advertising what appears to be a new sustainable investment product offered by the airline and managed by investment bank Credit Suisse. But you should ignore the email as it's a scam - here's all you need to know. 
6 May 2022
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Flybe has begun flying again under new ownership. The regional airline relaunched this month after collapsing in March 2020 at the start of the pandemic. It will now operate the majority of its flights from Birmingham and Belfast, as well as offering selected routes from London Heathrow.
20 April 2022

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