MoneySavingExpert News
British Airways

Martin Lewis: Flight cancelled in the last few weeks? You're likely due £100s in compensation on top of a refund or new flight
MoneySavingExpert.com founder Martin Lewis is alerting customers of British Airways, Easyjet, Ryanair and others who’ve recently had, or will face, cancellations that they may be entitled to claim £100s per person in compensation on top of refunds and a new flight.
12 May 2022

WARNING: British Airways customers should ignore emails related to a fixed rate investment - it's a scam
A number of British Airways customers have emailed MoneySavingExpert.com after receiving bogus emails advertising a new sustainability investment offered by the airline and managed by investment bank Credit Suisse. But you should ignore the email as it's a scam - here's all you need to know.
6 May 2022

Flybe takes to the skies again - here's how the airline stacks up in terms of price and rewards
Flybe has begun flying again under new ownership. The regional airline relaunched this month after collapsing in March 2020 at the start of the pandemic. It will now operate the majority of its flights from Birmingham and Belfast, as well as offering selected routes from London Heathrow.
20 April 2022

British Airways passengers previously offered vouchers for Covid cancelled flights can now claim cash refunds - here's how
British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic can now get cash refunds following a U-turn by the airline. But you need to actively request that your voucher is transferred into cash - we explain how to do this below.
30 March 2022

British Airways glitch sparks anger as customers unable to convert Avios frequent flyer miles into Nectar points
Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online.
8 December 2021

British Airways passenger wins cash refund in court after being 'pushed' to accept vouchers for Covid cancelled flights
A MoneySaver has successfully taken British Airways to the small claims court and been awarded £300 after disputing the airline's decision to issue vouchers instead of a cash refund for flights cancelled due to the pandemic.
26 November 2021

American Express is shaking up its British Airways Avios credit cards from September - here's what it means for you
Card provider American Express is making a number of changes to its two British Airways rewards credit cards from 1 September. The shake-up will see annual fees hiked for some, while for others the spending threshold to earn a 'free' companion flight is falling - although they will now only be able to use this on economy class tickets. Here's what's happening.
31 August 2021

British Airways extends vouchers for trips disrupted by coronavirus to 2023
British Airways customers who have accepted vouchers for disrupted flights or holidays during the coronavirus pandemic will now be able to use them for travel until April 2023, as the airline's extended their validity for a year. Travellers with bookings up to April 2022 can also now swap trips for vouchers
29 January 2021

Government warns against non-essential travel to Italy – here's what you need to know
The Foreign and Commonwealth Office (FCO) has extended its coronavirus travel advice to warn against all but essential travel to more areas in northern Italy, after the Italian authorities imposed a lockdown on more than 16 million people. We've full help if you have an upcoming trip to an affected area
10 March 2020

BA passengers disrupted by baggage system chaos – here's what to do if you're affected
Some British Airways passengers travelling from Heathrow were forced to queue for hours due to a baggage system fault – some arrived at their destinations without their luggage
18 July 2019
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details
16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available. -
Energy price cap set to change every three months under new plans unveiled by Ofgem
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals. -
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights
16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below. -
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills
16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details. -
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained
13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.