MoneySavingExpert News

British Airways

Got Avios you won't use for flights? Swap them to Nectar before 11 March as their value is being slashed

If you collect Avios – the reward currency of the British Airways 'Executive Club' loyalty scheme – and you're planning to covert them into Nectar points, you should make the swap before Monday 11 March. From this date, the value of Avios being converted will be slashed.

27 February 2024

British Airways passengers left £1,000s out of pocket after payment error – here's how to complain and get your money back

Some British Airways passengers have been mistakenly charged twice after booking flights and holidays through its website this month, the airline has confirmed.

8 January 2024

British Airways extends voucher validity for trips disrupted by Covid-19 until September 2024 - here's what you need to know

British Airways passengers who accepted vouchers for Covid-19 disrupted flights or holidays now have until September 2024 to use them, as the airline has extended their validity again for a further 12 months.

21 April 2023

Swap Avios to Nectar before 16 November as the value of points is set to plummet - here's what you need to know

Avios collectors planning to convert their rewards currency into Nectar points should do so before 16 November when the value of the conversion is set to plummet.

3 November 2022

Tens of thousands of flights are being cancelled - make sure you know your refund and compensation rights

MoneySavingExpert.com founder Martin Lewis is alerting customers of British Airways, Easyjet, Ryanair and others who’ve recently had, or will face, cancellations that they may be entitled to claim £100s per person in compensation on top of refunds and a new flight.

23 August 2022

WARNING: British Airways customers should ignore emails related to a fixed rate investment - it's a scam

A number of British Airways customers have emailed MoneySavingExpert.com after receiving bogus emails advertising a new sustainability investment offered by the airline and managed by investment bank Credit Suisse. But you should ignore the email as it's a scam - here's all you need to know.

6 May 2022

Flybe takes to the skies again - here's how the airline stacks up in terms of price and rewards

Flybe has begun flying again under new ownership. The regional airline relaunched this month after collapsing in March 2020 at the start of the pandemic. It will now operate the majority of its flights from Birmingham and Belfast, as well as offering selected routes from London Heathrow.

20 April 2022

British Airways passengers previously offered vouchers for Covid cancelled flights can now claim cash refunds - here's how

British Airways passengers who feel they were wrongly handed vouchers for cancelled flights during the pandemic can now get cash refunds following a U-turn by the airline. But you need to actively request that your voucher is transferred into cash - we explain how to do this below.

30 March 2022

British Airways glitch sparks anger as customers unable to convert Avios frequent flyer miles into Nectar points

Swathes of frustrated British Airways customers have been unable to convert their Avios frequent flyer points into Nectar rewards because of a glitch with the airline's systems, which has resulted in an outpouring of anger online.

8 December 2021

British Airways passenger wins cash refund in court after being 'pushed' to accept vouchers for Covid cancelled flights

A MoneySaver has successfully taken British Airways to the small claims court and been awarded £300 after disputing the airline's decision to issue vouchers instead of a cash refund for flights cancelled due to the pandemic.

26 November 2021