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Lloyds, Halifax and Bank of Scotland pay out £13.6m in compensation over misleading home insurance renewal letters

About 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation

9 July 2021

Guest Comment: Don't lose out by being loyal to your insurer

Christopher Woolard, Executive Director of Strategy and Competition at the Financial Conduct Authority (FCA), explains why the regulator is examining how insurance firms decide what prices they charge their customers

8 November 2018