MoneySavingExpert News

Debt

Buy now, pay later users may be able to take complaints to the Financial Ombudsman under new Government plans

Shoppers using buy now, pay later (BNPL) services may be able to take complaints to the Financial Ombudsman Service in future, as well as claim refunds using Section 75 protection, under new Government proposals.

21 October 2021

The vast majority of MoneySavers have more in savings than they owe in debts, finds new MSE poll

The vast majority of MoneySavers are worth more than they owe, a new MoneySavingExpert.com poll has found. But this varies by age.

8 September 2021

15 gold medal MoneySaving successes of 2021 - including £7,000 council tax back, £22,000 competition win, £250 WFH tax claim

As many feel moved by Team GB's recent Olympic success, we hope to inspire you to overcome your financial hurdles and achieve a knockout MoneySaving victory by celebrating 15 of our users' best successes of 2021. Some require you to go the extra mile (for a big reward), others are swimmingly easy. On your marks, get set, go...

17 August 2021

Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?

Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.

13 July 2021

New help for millions in debt crisis - you can now get two months' 'breathing space' from interest and enforcement action

New rules giving those in England and Wales who are struggling with problem debt a 60-day grace period to get their finances back under control come into force today, in a huge victory for MoneySavingExpert.com and others who've campaigned hard on the issue.

4 May 2021

Martin Lewis' 'how to slash all debt costs' January masterclass

Can't afford to clear your debt? You can't afford not to try to move it to 0%, MoneySavingExpert.com founder Martin Lewis writes. You could save £1,000s on credit cards, mortgages, overdrafts, loans, store cards, buy-no-pay-later (BNPL) and more - here's how

21 January 2021

Victory over debt threats as Government agrees to end distressing default letters

The Government has today agreed to change old laws which force lenders to send intimidating letters to people struggling with debt, in a key campaign victory for the Money and Mental Health Policy Institute charity set up by MoneySavingExpert.com founder Martin Lewis

7 October 2020

Millions in debt crisis to be helped by two-month 'breathing space'

New rules which will give people struggling with problem debt a grace period of 60 days to get their finances back under control are set to help millions, according to new estimates published by the Government

6 February 2020

Record numbers taking out voluntary arrangements to cope with debts

Record numbers of Individual Voluntary Arrangements were taken out last year by people struggling with debt, according to new Government figures

31 January 2020

Warning over aggressive debt collections after energy firm failures

Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice

21 June 2019