Why has HSBC really paid likely 100,000s people £100s in refunds and compensation? And could it owe even more?
Former and existing HSBC, First Direct, John Lewis Finance and M&S Bank customers have been receiving payments from HSBC Banking Group - which the lenders come under - out of the blue over the past 10 months, and we still haven't really been told why. We’ve been pushing HSBC for answers and have put questions to the bank from ourselves and a former whistleblower to find out what’s going on.
13 July 2021
New help for millions in debt crisis - you can now get two months' 'breathing space' from interest and enforcement action
New rules giving those in England and Wales who are struggling with problem debt a 60-day grace period to get their finances back under control come into force today, in a huge victory for MoneySavingExpert.com and others who've campaigned hard on the issue.
4 May 2021
Martin Lewis' 'how to slash all debt costs' January masterclass
Can't afford to clear your debt? You can't afford not to try to move it to 0%, MoneySavingExpert.com founder Martin Lewis writes. You could save £1,000s on credit cards, mortgages, overdrafts, loans, store cards, buy-no-pay-later (BNPL) and more - here's how
21 January 2021
Victory over debt threats as Government agrees to end distressing default letters
The Government has today agreed to change old laws which force lenders to send intimidating letters to people struggling with debt, in a key campaign victory for the Money and Mental Health Policy Institute charity set up by MoneySavingExpert.com founder Martin Lewis
7 October 2020
Millions in debt crisis to be helped by two-month 'breathing space'
New rules which will give people struggling with problem debt a grace period of 60 days to get their finances back under control are set to help millions, according to new estimates published by the Government
6 February 2020
Record numbers taking out voluntary arrangements to cope with debts
Record numbers of Individual Voluntary Arrangements were taken out last year by people struggling with debt, according to new Government figures
31 January 2020
Warning over aggressive debt collections after energy firm failures
Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice
21 June 2019
Charities call for action against rule-breaking bailiffs
A third of people contacted by bailiffs experience rule-breaking behaviour, including threats and forced entry, according to Citizens Advice and debt charity StepChange
13 November 2018
'Breathing space' victory for those struggling with debt while in hospital for their mental health
Thousands of people in mental health crisis and struggling with serious debt are set to be given more help
24 April 2018
New rules to protect those in debt mean your credit card may be suspended if you only make minimum repayments
Credit card customers struggling with persistent debt are to be offered extra help by lenders, under new rules
27 February 2018
28 July 2021
First Direct's £100 bank switch bribe - go quick
Ends 9am Wed
New. Broadband price war
Incl cheapest deal in 18mths - '£13/mth'
Travel insurance from £9/week
Incl some Covid cover
New. Help if you're 'pinged' or told to isolate
Martin's video explainer
Slash PCR travel test costs to £40
Avoid £100+ fees
'I reclaimed £3,500 in packaged bank fees'
'...going back to 1990'
15 summer cinema savers
Incl £2.50 entry & free O2 Monday tickets
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Most employees feel they are financially better off now than at the start of the pandemic, finds new MSE poll28 July 2021More than two in three employees in full-time or part-time work say they're financially better off now than at the start of the coronavirus pandemic – but only one in three of those who are self-employed feel the same, a new MoneySavingExpert.com poll has found.
28 July 2021Lloyds Bank has launched a new credit card that enables holders to earn 0.25% cashback on up to £4,000 of annual spending and 0.5% above, with no cap on how much you can earn. You can also earn a £20 bonus if you spend £1,000 in the first 90 days. But Lloyds' cashback rate can be beaten by American Express - here's how it compares.
28 July 2021The coronavirus outbreak is causing major travel disruption around the globe
Card providers to 'reserve' up to £100 when you pay at supermarket fuel pumps – here's what's happening27 July 2021Motorists paying for fuel at automated supermarket pumps across the UK now face having up to £100 on their debit or credit card temporarily "reserved" while they fill up
27 July 2021Virgin Mobile is to close down its pay-as-you go (PAYG) services from January 2022 in a move that impacts 123,000 customers. Here's what it means for your plan, mobile number, and unused credit.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
26 July 2021
22 July 2021
Clever ways to calculate your finances