Electricity

Winter's coming... the weather's turning, the thermals are coming out and the nights are drawing in. So now's the time to finally sort your energy bills and batten down the hatches with some top tips to help freeze (or cut) costs ahead of the bitter cold.

Hundreds of thousands more vulnerable energy customers will be able to access a register to get support with meter readings and identifying supplier representatives from the start of next year, under new Ofgem rules.

Thousands of GB Energy Supply customers have been slapped with eye-watering price hikes after the gas and electricity supplier cranked up its standard variable tariff by an average of 30%.

Energy watchdog Ofgem has launched an investigation into supplier 'E' following concerns over the company's sales practices.

Customers who recently made a complaint to their energy supplier are less satisfied with how it was handled compared to two years ago, Ofgem has revealed, with Npower considered to be the worst supplier at handling complaints.

Scottish Power will allow its existing customers to buy gas and electricity by the day when its new ‘Power Up’ dual fuel tariff is rolled out next month.

Customers who move to the cheapest energy tariffs are facing eye-watering price rises once those deals end, research has found. But you can stay one step ahead of these hikes by switching suppliers.

More than 3.8 million people switched their energy supplier between January and June this year, up 32% on the same period in 2015, according to figures released today by energy regulator Ofgem.

Energy regulator Ofgem has announced that an interim price cap set to save four million people on prepay meters around £75/year will come into effect from next April.