Consumers who bought payment protection insurance (PPI) on loans and credit cards may have a new avenue for demanding compensation following a Supreme Court ruling.
Complaints about Payment Protection Insurance (PPI) halved between 1 April 2014 and 31 March 2015 compared with the previous year, while gripes about packaged bank accounts and payday loans have risen, according to the Financial Ombudsman Service.
Payday lender Wonga is launching a new advertising campaign featuring 'hard-working dinner ladies and mums' after ditching its controversial puppet ads.
People buying home and car insurance online are not being given clear information about the different payment options available, meaning they may struggle to compare costs, the financial regulator has announced today.
If you've got a debt management plan with PayPlan and have joined its payment protection scheme, check now whether it's right for you, as letters sent by the firm cast doubts over whether people fully understood what they were buying.
Clydesdale Bank customers who made a Payment Protection Insurance (PPI) claim to it before August 2014 will have their complaints reviewed after the firm has been found guilty of a number of "serious" failings.
Firms may be banned from automatically opting customers in to add-on insurance products if plans announced by the Financial Conduct Authority (FCA) today get the go-ahead.
25 March 2015
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