Equifax fined £500,000 for failing to protect customer data
Credit reference agency Equifax has been fined £500,000 following an investigation into a hack last year, which compromised more than 15 million UK customer records
20 September 2018
Some travel insurers hiked premiums by 2000% for mental health problems
Research shows 45% of people with mental health problems never disclose their illness to their travel insurer
22 August 2018
First Direct tops first official bank service league table
New rules mean banks have to publish how likely their customers are to recommend them on service
15 August 2018
Pension scam victims lost an average £91,000 each
Regulators are warning about the highly sophisticated scams in a new TV ad
14 August 2018
Banks may have to give loyal customers better interest rates
The regulator has raised concerns that long-standing customers are losing out
25 July 2018
Banks asked how prepared they are for TSB-style meltdown
Banks are being asked how well prepared they are for a cyber attack or TSB-style IT meltdown by the Bank of England
6 July 2018
FCA rule change could mean more are able to reclaim PPI commission
More consumers may be able to reclaim cash if they paid high levels of commission on PPI and weren't reminded of this
4 July 2018
Retirement 'wake-up' packs to be sent to help protect pensions savers
Over 50s are to be sent retirement 'wake-up' packs to give more help and guidance on how to access their pension savings
28 June 2018
Regulator under fire for lack of 'urgency' on mortgage prisoners
The Financial Conduct Authority has been accused of having no
14 June 2018
Tesco Bank promises to refund credit card customers who were charged for spending via Curve
Tesco Bank has 'paused' charging its credit card customers a 3.99% fee if they spend via a Curve debit card
14 June 2018
20 January 2021
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21 January 2021A price cap on the 'excessive' fees claims management companies charge customers has today been proposed by the financial regulator in a bid to save people thousands - and the move has been welcomed by MoneySavingExpert.com founder Martin Lewis
21 January 2021Nectar cardholders will be able to exchange loyalty points for Avios from next week, which they can then use to get travel-related perks. It comes after Avios ended a similar partnership with Tesco's Clubcard scheme earlier this week
Hundreds of BP customers to have £2,000 prize 'win' honoured after competition gaffe – but you need to claim it20 January 2021Hundreds of BP customers have wrongly been given receipts showing they’d won reward points worth £2,000. BP initially said this was a glitch and refused to pay out, although it has since U-turned and will now honour prize wins. But you need to submit a claim to get the points – here's what you need to know
Martin Lewis slams Very for giving WRONG return rights info and forces the firm to replace customer's Apple Watch20 January 2021MoneySavingExpert.com founder Martin Lewis has forced online retailer Very to apologise and offer one of its customers a ‘gesture of goodwill’, after it wrongly said it was unable to arrange a repair or replacement for a faulty Apple Watch
20 January 2021Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
11 January 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more5 January 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
18 January 2021
15 January 2021
Clever ways to calculate your finances