Finance

George Osborne has written to mortgage lenders following a meeting with MoneySavingExpert.com founder Martin Lewis last week about the plight of so-called 'mortgage prisoners'. However, Martin believes the Chancellor's letter only addresses "a fraction of the problem".

The financial regulator has admitted mortgage lenders "could be more proactive" in making sure homeowners don't become so-called 'mortgage prisoners', who are told they can't afford a cheaper mortgage deal. But its report published today stops short of outlining any concrete proposals to fix the problem.

Opportunistic claims management companies are siphoning off up to a third of compensation cash paid to consumers and have already pocketed around £5 billion from PPI payouts, MPs have warned.

Beleaguered mortgage applicants are facing yet another hoop to jump through after it was announced that lenders may be forced to put their IQ to the test as part of stricter affordability checks.

Rent-to-own company Buy As You View is to pay compensation to almost 60,000 of its customers after an investigation by the financial regulator found the firm had treated them unfairly.

Withdrawing money from your pension or transferring it to a new scheme could soon cost hundreds of pounds less, after the Government today announced plans to ban "excessive" early exit fees.

Most resolutions hardly outlast Christmas turkey leftovers, but I've designed these so if you do 'em now, the impact's felt all year

Some mobile phone insurance companies are still unfairly rejecting claims, taking too long to process them or handling complaints poorly two years after being told to clean up their act, according to a new investigation by the financial regulator.

Banks will soon be forced to give savers clearer information about easy access savings account interest rates – something MoneySavingExpert.com has argued for for years – after the financial regulator approved a package of measures to be introduced in December 2016.

Car, home and travel insurers could soon be forced to spell out to customers how much they paid for cover last year in renewal letters sent when their policies are about to expire.