MoneySavingExpert News

Insurance

Direct Line Group to pay £30 million in refunds after overcharging some car and home insurance customers – what you need to know

If you've renewed your Churchill, Direct Line or Privilege home or car insurance since 1 January 2022 you may be owed a refund.

1 September 2023

Urgent action needed to prevent people with mental health problems paying 'sky high' insurance prices, says charity

Charity the Money and Mental Health Policy Institute, which was set-up by MoneySavingExpert.com founder Martin Lewis, has issued the calls after finding people with mental health problems are being charged 27 times more for insurance than non-sufferers.

8 February 2023

RAC hikes breakdown cover prices by more than 30% in some cases – here's how to beat the increases

RAC breakdown cover policyholders will see prices hiked, in some cases by more than 30%, at renewal. But if you've had a notification of a price rise, you don't have to accept it. You may be able to leave penalty-free, or haggle to get the price lowered.

9 August 2022

New Consumer Duty rules launched today in a bid to "end rip-off charges and fees" – here's all you need to know

The financial regulator has confirmed its plans for a sweeping regulatory overhaul that will stop financial firms mistreating consumers

27 July 2022

Ethnic minorities pay up to £280/yr more for car insurance than white people, says Citizens Advice

Ethnic minorities pay more than white people for car insurance, research from Citizens Advice has shown, with the charity arguing that the price differences are a result of an "ethnicity penalty".

22 March 2022

Motorbike insurer MCE to cancel cover for all 105,000 policyholders – what it means for you

MCE Insurance Company, which was one of the UK's biggest motorbike insurers, is to cancel all of its 105,000 remaining policies after falling into administration last year. The moves comes despite the insurer initially promising to honour existing cover until its planned end date.

18 March 2022

Motorbike insurer MCE falls into administration - what it means for its 105,000 policyholders

MCE Insurance Company, one of the UK's biggest motorbike insurers, has fallen into administration. The collapse affects around 105,000 policyholders but MSE can confirm that customers will continue to be covered until the end of their policy and claims will still be paid.

25 November 2021

Switch now: Martin's car and home insurance warning ahead of groundreaking rule changes

Important changes to the way insurers charge new and existing customers are on their way, which will put an end to the 'loyalty premium' borne by consumers, says MoneySavingExpert.com founder Martin Lewis.

16 November 2021

Martin Lewis: The BIG insurance rule change is coming - what you need to know before 1 Jan

Important changes to the way insurers charge new and existing customers are on their way, which will put an end to the 'loyalty premium' borne by consumers, says MoneySavingExpert.com founder Martin Lewis.

15 October 2021

Lloyds, Halifax and Bank of Scotland pay out £13.6m in compensation over misleading home insurance renewal letters

About 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation

9 July 2021