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Online only clothing retailer

Confused customers hit with Asos ban under new returns rules

Asos customers are reporting that their accounts have been deactivated after the online fashion giant changed its return rules last week

12 April 2019

Asos cracking down on 'wear and return' customers – your rights

Online fashion giant Asos has warned it could start suspending accounts if it suspects customers are wearing clothes before returning them, or returning too many items

5 April 2019