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Facebook and eBay urged to act to stop fake reviews

The competitions watchdog has called on online giants Facebook and eBay to act urgently to stop fake and misleading reviews appearing on their sites, after finding evidence of a "thriving marketplace" for false online reviews

21 June 2019

MPs warn concert-goers to avoid Viagogo

A committee of MPs has today taken the "highly unusual" step of warning consumers not to buy or sell tickets through secondary ticket selling website Viagogo

19 March 2019

Zeek user left out of pocket? Here's what you can try

Users of online gift card marketplace Zeek have been left in limbo as the company remains in receivership, with some claiming to be hundreds of pounds out of pocket - here's what to try if you're affected

1 March 2019

Gift card marketplace Zeek warns it's looking for a buyer as users complain of late payments

Online gift card marketplace Zeek has confirmed it's looking for a buyer, as some users complain they haven't received payments for gift cards they've sold

7 February 2019

eBay to offer sellers 1,000 free listings – but watch out for final value fees

eBay is increasing the number of free monthly listings for sellers from 20 to 1,000 - but remember, you'll still need to pay a fee if your item sells

30 January 2019

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Week from 1 July 2020
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  • Sykes Cottages reverses coronavirus refund policy after watchdog investigation

    3 July 2020
    UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog

  • Car finance and high-cost credit payment holidays set to be extended

    3 July 2020
    The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed

  • Government starts lifting restrictions on overseas travel

    3 July 2020
    English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted

  • Coronavirus Finance & Bills Help

    3 July 2020
    Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.

  • Coronavirus Life-in-Lockdown Help

    3 July 2020
    The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more

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