Online selling
Facebook and eBay urged to act to stop fake reviews
The competitions watchdog has called on online giants Facebook and eBay to act urgently to stop fake and misleading reviews appearing on their sites, after finding evidence of a "thriving marketplace" for false online reviews
21 June 2019
MPs warn concert-goers to avoid Viagogo
A committee of MPs has today taken the "highly unusual" step of warning consumers not to buy or sell tickets through secondary ticket selling website Viagogo
19 March 2019
Zeek user left out of pocket? Here's what you can try
Users of online gift card marketplace Zeek have been left in limbo as the company remains in receivership, with some claiming to be hundreds of pounds out of pocket - here's what to try if you're affected
1 March 2019
Gift card marketplace Zeek warns it's looking for a buyer as users complain of late payments
Online gift card marketplace Zeek has confirmed it's looking for a buyer, as some users complain they haven't received payments for gift cards they've sold
7 February 2019
eBay to offer sellers 1,000 free listings – but watch out for final value fees
eBay is increasing the number of free monthly listings for sellers from 20 to 1,000 - but remember, you'll still need to pay a fee if your item sells
30 January 2019
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Tesco Clubcard customers left unable to use points to get railcards
6 December 2019
A "technical issue" has left Tesco Clubcard customers unable to use their reward points to purchase railcard products -
One in three Thomas Cook refund claims still to be paid
6 December 2019
Around one in three of the first set of Thomas Cook customers to claim refunds after the holiday firm collapsed will not be paid within the aviation regulator's 60-day target -
First Direct and M&S Bank follow HSBC in hiking overdraft fees from March
5 December 2019
First Direct and M&S Bank customers have been told their arranged overdraft interest rates will be more than doubled to 39.9% from next year -
Minimum top-up for most British Gas prepay customers to rise to £5
5 December 2019
The minimum amount British Gas customers with prepayment meters can top up is set to increase from £1 now to £5 from 1 January. This comes as part of the energy giant's change to using Payzone terminals for its customers to top up -
GHD customers charged multiple times for Black Friday orders
5 December 2019
Customers of haircare company GHD have reported being charged up to 11 times for online orders after its website crashed on Black Friday
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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