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Pre payment meters

E.on prepay customers 'left without heating' after thousands of top-ups delayed

Furious E.on pay-as-you-go energy customers say they've been left without heating and power in the middle of winter after their online top-ups failed to go through. But you can top-up over the phone in the meantime if you're struggling online

6 January 2021

Energy users ditching big six for smaller firms

More customers than ever are switching energy suppliers, with increasing numbers deserting the traditional big six firms

11 October 2018