Rail
Rail passengers can now get live updates via WhatsApp - and some who sign up can get a free coffee too
From today, rail passengers in England, Scotland and Wales can get personalised updates on their journey from National Rail via WhatsApp. Updates include real-time details of delays, disruption and alternative travel routes.
3 September 2021
Train passengers could be hit with the largest fare rise in a decade
Rail passengers in England and Wales could face ticket price hikes of up to 4.8% next year, which would make it the largest rise in a decade. Meanwhile, those in Scotland could see increases of 3.8% if fares continue to be linked to July's retail prices index measure of inflation.
18 August 2021
Flexible season tickets on sale from 21 June as Government unveils major rail overhaul
Flexible train season tickets will be available to buy across England from next month, as part of a wide-reaching Government shake-up of rail fares. A new refund system for delayed and cancelled trains has also been announced.
20 May 2021
ScotRail scraps plans to make station toilets free
7 August 2019
Toilet charges scrapped at major train stations
Passengers will no longer have to pay to spend a penny in the busiest train stations, as all toilets in Network Rail-operated stations are free to use from today
1 April 2019
Train more than a minute late? From April, firms will have to report it
Rail companies will start measuring the punctuality of their trains by the minute from April
22 March 2019
Rail Ombudsman launched to tackle train complaints
Rail passengers now have an official body they can take unresolved complaints to after the first-ever Rail Ombudsman launched today.
26 November 2018
Most complained-about train firms revealed as complaints rise
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator
25 October 2018
Five-day strike begins on South Western Railway
Passengers on South Western Railway are facing a five-day strike across the network - if you're affected, here's what you need to know
23 October 2018
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Government app to be launched next year, allowing Brits to access free schools meals and change driving licence details in one place
15 October 2021![]()
The Government has unveiled plans to launch an app that will allow users to access Gov.uk services all in one place. The new app will allow users to look up information and apply for different Government features through one account. -
Martin Lewis: The BIG insurance rule change is coming - what you need to know before 1 Jan
15 October 2021![]()
Important changes to the way insurers charge new and existing customers are on their way, which will put an end to the 'loyalty premium' borne by consumers, says MoneySavingExpert.com founder Martin Lewis. -
Vodafone ad banned by UK advertising watchdog for 'misleading' consumers
15 October 2021![]()
The UK advertising watchdog has banned an advert issued by Voxi, a subsidiary of Vodafone, for "misleading" customers over data and pricing. -
Covid: Lateral flow tests to replace PCRs for vaccinated travellers from October 24
15 October 2021![]()
Vaccinated travellers entering England from abroad will be able to take a day two lateral flow test instead of a more expensive PCR test from Monday 24 October, in a move by the UK Government to make going abroad cheaper and easier ahead of October half-term. -
Coronavirus Travel Rights
15 October 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe
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Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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