Reclaim

A parliamentary report into last year's TalkTalk hack has called for more to be done to help people who have suffered at the hands of cyber criminals.

Over three million people may have paid the wrong tax at the same time as HM Revenue & Customs (HMRC) cut customer service jobs, a report by the National Audit Office (NAO) has found.

Opportunistic claims management companies are siphoning off up to a third of compensation cash paid to consumers and have already pocketed around £5 billion from PPI payouts, MPs have warned.

BHS customers have been told they won't be able to get refunds for items bought before 22 April and gift cards can only be redeemed if shoppers spend twice the value, following the high street retailer's slide into administration.

Rent-to-own company Buy As You View is to pay compensation to almost 60,000 of its customers after an investigation by the financial regulator found the firm had treated them unfairly.

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The Financial Conduct Authority has today published its consultation paper on plans to bring in a 2018 deadline for PPI claims – and revealed that 18 firms which received the most PPI complaints will be asked to cough up £42 million to fund an ad campaign promoting the deadline.

Families receiving tax credits won't be hit as hard as expected after the Chancellor today announced a U-turn on one of the major proposed cuts in the Summer Budget.

Lloyds Banking Group has set aside an extra £500 million to cover payment protection insurance (PPI) mis-selling claims, which takes the group's overall PPI provision to £13.9 billion.