Reclaim

The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.

16 May 2019

Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority

1 April 2019

Over 10,000 current and former WHSmith employees have been paid uniform rebates of around £40 on average, after the company asked its staff to wear certain clothes to work - here's what you need to know

27 March 2019

Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month

8 March 2019

The financial watchdog has said that up to 150,000 PPI customers, whose mis-selling claims were previously rejected, should be written to and told that they can make a new complaint

4 February 2019

The financial regulator has published a new set of rules for claims management companies, including providing customers with more transparent fee information and telling them about free alternatives

18 December 2018

More motorists are contesting private parking tickets but those who are successful has dropped by more than 10%, according to figures published by the UK's largest private parking appeals service

11 December 2018

Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed

15 November 2018

First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches

8 November 2018