MSE News

Reclaim

Compensation limit for financial complaints to increase to £350k

Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month

8 March 2019

'My friends claimed £5,000 after I told them about the marriage tax allowance'

One MoneySaver has made it his mission to spread the word about the marriage tax allowance - and so far his friends have managed to claim almost £5,000 between them

6 March 2019

Up to 150,000 rejected PPI claimants to receive letters saying they can complain again

The financial watchdog has said that up to 150,000 PPI customers, whose mis-selling claims were previously rejected, should be written to and told that they can make a new complaint

4 February 2019

Claims management firms will have to give more info upfront

The financial regulator has published a new set of rules for claims management companies, including providing customers with more transparent fee information and telling them about free alternatives

18 December 2018

Private parking appeals up 7% – but fewer are successful

More motorists are contesting private parking tickets but those who are successful has dropped by more than 10%, according to figures published by the UK's largest private parking appeals service

11 December 2018

Over £11 million paid out for Power of Attorney refunds so far – here's how to claim

Over £11 million has been paid out in over 180,000 refunds for Power of Attorney fees, MoneySavingExpert.com can reveal - but this is only a fraction of the amount available to be claimed

15 November 2018

Regulator enlists Gok Wan and Fred from First Dates in PPI campaign

First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches

8 November 2018

Still waiting for a House of Fraser order? You can now claim from your bank

Several major banks have started accepting Section 75 and chargeback claims from House of Fraser customers who have been waiting weeks for undelivered orders and refunds, MoneySavingExpert can reveal - and some shoppers have already got their money back

25 October 2018

Over 50% of PPI complaints now done without claims firms

More consumers are complaining themselves instead of going to claims management companies, the Financial Conduct Authority has said

24 October 2018

Affected by the VW emissions issue? The deadline to join a lawsuit is approaching

Drivers who bought Volkswagen cars which produced more pollution than advertised could potentially claim £1,000s in compensation by joining a 'class action' (should it win) – but you'll need to be quick as the deadline for joining a claims group is in a matter of days

16 October 2018

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