MoneySavingExpert News
Smart meters

If your energy smart meter isn't automatically sending readings to your supplier like it's supposed to, you may soon be due compensation of £40. Under new proposals from energy regulator Ofgem, suppliers will also have to offer quicker fixes when you report a smart meter issue – though we don't yet know exactly how either of these measures will work in practice.
28 March 2025

British Gas is extending its offer of half-price electricity on Sundays for some smart meter customers until April 2024. It's part of the energy firm's 'PeakSave' scheme and is a no-brainer for those who can get it. But you should still keep an eye out for cheaper fixed deals, as they could save you more in the long-term.
28 February 2024

Two of the largest energy firms in Britain, British Gas and Ovo, are still unable to confirm they'll let smart prepay customers use their £400 energy support payments on both electricity AND gas – despite gas being crucial for many people's heating this winter. As the second Government payment of £66 starts hitting meters, MoneySavingExpert.com is once again calling on these firms to let their customers decide how best to use it.
8 November 2022

MoneySavingExpert.com is calling on some of the biggest energy firms to make it possible for prepay customers with smart meters to use their £400 energy support payments on both electricity AND gas, as it's the gas meter that's crucial for many people's heating this winter. It is unfair – and potentially unsafe – not to let smart prepay users decide how to use the payment. See our round-up of what each company allows below.
17 October 2022
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