Sports Direct

Several major banks have started accepting Section 75 and chargeback claims from House of Fraser customers who have been waiting weeks for undelivered orders and refunds, MoneySavingExpert.com can reveal – and some shoppers have already got their money back.

The results of our latest 'Love or Loathe' poll are in, showing MoneySavers' favourite brands – as well as those they wouldn't touch with a bargepole. MoneySavers have remained firm fans of Aldi, Amazon and John Lewis, which all also  swept the board in our last poll in 2016. And factoring in both 'love' and 'loathe' votes, Wilko was the most popular brand, with 94% of those voting for it positive about the store. At other end of the spectrum, Apple and Currys/PC World continue to be loathed by many readers. House of Fraser, which has been embroiled in controversy since it went into administration in August, has seen a spike in criticism, while Sports Direct – which bought House of Fraser – is apparently MoneySavers' most-loathed brand.