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Three

Millions of EE, O2, Three and Vodafone mobile users could get £1,000+ if new group legal claim wins: the need-to-knows

Millions of mobile users could get £1,000-plus payouts if a new group legal claim succeeds. Plans are afoot to take the four biggest mobile operators – EE, O2, Three and Vodafone – to court for overcharging customers.

12 December 2023

Got an old phone? You may soon lose internet access as Vodafone begins to turn off 3G with others to follow

Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow.

7 September 2023

Broadband and mobile users to be hit with price hikes of up to 17.3% – here's what you need to know

Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this year, on the back of a sharp increase in the cost of living.

24 May 2023

Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end

MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.

8 August 2022

Three's £2 a day roaming charges come into effect today – here's all you need to know

Three's £2 a day roaming charges come into effect from today (23 May) for holidaymakers who wish to use their normal monthly allowance in Europe. The change will effect new and upgrading pay monthly and Sim-only customers.

23 May 2022

Millions of O2, Three and Virgin Mobile customers to be hit with price hikes of up to 11.7% from April - here's what you need to know

Millions of O2, Three and Virgin Mobile customers will be hit with price hikes of up to 11.7% this spring on the back of a sharp increase in the cost of living.

16 February 2022

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

Three mobile phone services down for hours, impacting thousands of customers across the UK

Thousands of Three customers were unable to make or receive calls on Thursday morning, although the mobile network provider said the problem had been resolved by lunchtime. The outages took place across England, Scotland and Wales, the telecoms provider said.

14 October 2021

Three to introduce £2/day European roaming charges from May 2022

Three is to start charging new and upgrading pay monthly and Sim-only customers roaming fees of £2/day to use their monthly allowance in Europe from 23 May 2022.

14 September 2021

Three to hike the cost of out-of-bundle calls and texts and some pay-as-you-go services from July

Three mobile customers who make calls or send text messages outside of their standard allowance will see prices hiked from 1 July. Some pay-as-you-go costs are also rising. But mobile users who regularly use these services can cancel contracts penalty-free as a result.

28 May 2021