MSE News

Trains

Rail passengers waiting over six weeks for season ticket refunds

Some rail passengers have waited six weeks or more for refunds on their season tickets, according to a new survey from the transport watchdog

20 May 2020

South Western Railway announces extra compensation for strike disruption

South Western Railway will pay some passengers extra compensation worth up to the cost of five days' travel, following severe disruption due to strikes in December

18 February 2020

Travel disruption as Storm Ciara hits: your rights

All you need to know if affected by road, rail or flight disruption as the country is hit by Storm Ciara.

10 February 2020

Eurostar to launch direct Amsterdam-London train

Eurostar will launch a direct train from Amsterdam to London in April, with tickets from as little as £35

5 February 2020

Train passengers still struggling to buy railcards weeks after website update

Some train passengers have been left unable to buy or renew their railcards online for weeks, due to ongoing "technical issues" with the Railcards website

10 January 2020

London passengers overpay £184m for pricey travelcards – here's how to avoid paying extra

Over 37 million peak daily London travelcards were bought over the last five years, MoneySavingExpert.com can reveal – even though they're ALWAYS more expensive than paying by Oyster card or contactless

12 December 2019

Virgin Trains calls for compulsory seat reservations

Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat

24 April 2019

Eurostar announces more cancellations - latest info & your rights

Eurostar has announced more cancellations from Paris to the UK today and tomorrow, after weeks of disruption - here's what you need to know

2 April 2019

Toilet charges scrapped at major train stations

Passengers will no longer have to pay to spend a penny in the busiest train stations, as all toilets in Network Rail-operated stations are free to use from today

1 April 2019

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