Travel

Angry Ryanair passengers have complained they're going "round in circles" trying to claim cash back from the budget airline for cancelled flights – having already requested refunds and been sent vouchers instead. But some have had success by claiming from their card provider, while others have found live chat the most effective way to get a response from Ryanair. If you're stuck, here's what to try...

Major travel insurers including Axa, Churchill and Direct Line are now offering pro-rata refunds to customers who've ruled out travelling due to coronavirus and want to cancel their policy. But you'll need to request a refund to get one – and should only do this if you're certain you no longer need the cover.

The competition watchdog has received almost 21,000 complaints linked to coronavirus since early March and 80% of those it's now getting are about cancellations and refunds, with concerns that travel firms are making refunds hard to claim and pressuring customers to accept vouchers instead.

Train firms are now allowing customers to get all tickets refunded remotely, after new systems were put in place as a result of the coronavirus pandemic. 

The Foreign Office has extended its advisory against non-essential travel anywhere outside the UK indefinitely due to the ongoing coronavirus pandemic.

Tens of thousands of UK travellers who are stranded abroad will be flown home thanks to a new Government rescue plan announced today, which will see airlines step up efforts to help passengers and some £75 million spent on special charter flights.

Drivers who have an MOT due from Monday 30 March onwards will be granted a six-month extension because of the coronavirus pandemic, the Transport Secretary has announced.

All British tourists and short-stay travellers who are currently abroad should return to the UK now while flights are still available, the Government announced today.

Train operators are transferring all revenue and cost risks to the Government due to the coronavirus pandemic – and anyone holding an advance train ticket will be able to get a refund free of charge.

Budget airline Ryanair has said it will waive its flight change fees for all customers who wish to change their travel plans due to the current coronavirus pandemic from today until Tuesday 31 March.