MoneySavingExpert News


Train or Tube journey affected by October strikes? Your refund rights

Transport services across the UK are to be disrupted again this month with thousands of rail workers due to walk out on Wednesday 5 and Saturday 8 October.

4 October 2022

Coronavirus travel rights

We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.

3 October 2022

Got a credit note from a Covid-19 cancelled package holiday? Use it TODAY or you will lose valuable extra protection

If you have an unused credit note from a package holiday that was cancelled due to the pandemic, you should redeem it or cash it in by the end of today (30 September 2022). If you don't you risk losing valuable protection if the firm that issued it goes bust.

30 September 2022

Single bus journeys in England to be capped at £2 for the first three months of next year - here's all you need to know

The fare for single bus journeys in England will be capped at £2 between 1 January and 31 March next year in an effort to help tackle the cost of living crisis. The cap will only apply to single journeys but the Department for Transport (DfT) said the move could save passengers an average of £3 per single fare.

6 September 2022

Tens of thousands of flights are being cancelled - make sure you know your refund and compensation rights founder Martin Lewis is alerting customers of British Airways, Easyjet, Ryanair and others who’ve recently had, or will face, cancellations that they may be entitled to claim £100s per person in compensation on top of refunds and a new flight.

23 August 2022

Dream World Travel customer? Here are your holiday and refund rights

Holidaymakers affected by Dream World Travel going bust in July may still be able to travel as planned. For those who can't, you may be able to claim a refund via a new claims portal set-up by the aviation regulator.

18 August 2022

Rail fares in England to rise in March next year but by less than inflation – here's what we know

Rail fares in England will go up next year but by less than the rate of inflation, the Government has said. The exact rise is yet to be announced but the increase will come in March 2023 instead of the usual rise in January.

15 August 2022

Beware paying for a day of EU mobile roaming but only getting a minute – MSE warns of sharp practices as post-Brexit protections end has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.

8 August 2022

Your travel and refund rights if you miss your Eurotunnel or ferry crossing - or if it's delayed or cancelled

Drivers attempting to cross the Channel into France via the Eurotunnel and the port of Dover may have been hit by long delays this summer, and there are warnings this could continue with Eurotunnel telling travellers to arrive at least two hours before departure.

2 August 2022

Airlines told they must improve how they handle cancellations – or face enforcement action

Airlines have been warned they must do everything they can to avoid further disruption or harm to passengers over the summer.

21 July 2022