MSE News


Booking a holiday with Thomas Cook, TUI etc? How to make sure you're protected

Thomas Cook has been telling worried customers that their flights and holidays are safe after it announced a £1.4 billion loss - if you're booking with Thomas Cook, here are some simple steps to boost your protection

20 May 2019

Passengers could face 50p charge to cover airline collapses

Airlines should contribute to a centrally held fund to protect stranded passengers in case a carrier goes bust

9 May 2019

More than 5,000 travellers hit by booking fraud in 2018

Fraudsters used holiday booking scams to steal more than £7 million from travellers last year, according to a new report

7 May 2019

EHIC renewals drop 23% in the Brexit run-up – even though travellers DO still need one

The number of people with a valid European Health Insurance Card has dropped by more than 450,000 since last year, with renewals plummeting in the first quarter of 2019 as the UK prepares to leave the EU, can reveal

29 April 2019

UK travellers warned against Sri Lanka travel – your cancellation rights

Sri Lanka is currently facing heightened security and a nationwide curfew following Sunday's terror attacks. If you're in the country now or due to travel there shortly, here's what you need to know

25 April 2019

Virgin Trains calls for compulsory seat reservations

Virgin Trains has proposed making seat reservations compulsory on long-distance trains, saying it would cut overcrowding and guarantee every passenger a seat

24 April 2019

Holiday firms warned over unfair cancellation charges

Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog

17 April 2019

Passengers left in limbo as Jet Airways cancels flights – what you need to know

If you're affected, here's what you need to know

17 April 2019

More jobseekers using FREE railcard to get 50% off fares

Free railcards which give those seeking work 50% off many train fares are proving increasingly popular - particularly outside the capital

4 April 2019

Flybe cancels dozens of flights

Flybe has cancelled dozens of flights to and from UK airports today, blaming "operational issues"

3 April 2019

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