MoneySavingExpert News

Travel

Hit by passport application delays? Your travel and compensation rights explained

With record numbers lodging passport applications after putting off renewals during the pandemic, delays at the Passport Office are threatening to derail holidays for many. We round up your travel and compensation rights.

17 May 2022

Coronavirus travel rights

We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel.

17 May 2022

Easyjet or Ryanair passenger? You can claim a refund and £100s in compensation if you're wrongly told your passport isn't valid

Some EasyJet and Ryanair passengers have wrongly been told at the departure gate that they can't board flights because their passports are invalid. If you've been incorrectly turned away but your passport is fit for travel, here's how to get a full refund and £100s in compensation on top. Plus, we confirm the passport rules for European travel.

13 May 2022

Martin Lewis: Flight cancelled in the last few weeks? You're likely due £100s in compensation on top of a refund or new flight

MoneySavingExpert.com founder Martin Lewis is alerting customers of British Airways, Easyjet, Ryanair and others who’ve recently had, or will face, cancellations that they may be entitled to claim £100s per person in compensation on top of refunds and a new flight.

12 May 2022

Tech error leaves train users unable to buy or renew railcards - here's what you need to know

Some train passengers have struggled to buy or renew railcards directly on the Railcard website for weeks. Railcard said it is working to resolve the technical issue, but here's what to try in the meantime.

10 May 2022

WARNING: British Airways customers should ignore emails related to a fixed rate investment - it's a scam

A number of British Airways customers have emailed MoneySavingExpert.com after receiving bogus emails advertising a new sustainability investment offered by the airline and managed by investment bank Credit Suisse. But you should ignore the email as it's a scam - here's all you need to know.

6 May 2022

Sky Mobile customer? You'll be charged to roam in Europe from today

Sky Mobile's two million customers will be charged a £2 a day fee if they use their phone to 'roam' - make calls, send texts and access data outside of a free WiFi network - in Europe from today (3 May).

3 May 2022

Got a credit note from a Covid-19 cancelled package holiday? Use it by 30 September or you lose valuable extra protection

Package holidaymakers with unused credit notes for Covid-19 cancelled trips should ensure they either redeem them or cash them in before 30 September 2022. Failure to do so means you may not get your money back if the holiday firm that issued them goes bust after this deadline.

26 April 2022

Government launches half-price 'rail sale' – how it works and how to get cheaper fares

The 'rail sale' will offer travellers around 50% off more than one million train tickets on journeys across England, Wales and parts of Scotland.

21 April 2022

Flybe takes to the skies again - here's how the airline stacks up in terms of price and rewards

Flybe has begun flying again under new ownership. The regional airline relaunched this month after collapsing in March 2020 at the start of the pandemic. It will now operate the majority of its flights from Birmingham and Belfast, as well as offering selected routes from London Heathrow.

20 April 2022