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Four major airport parking comparison sites have changed their booking processes after a MoneySavingExpert.com investigation found they were routinely charging for cancellation insurance and other extras unless you actively chose to opt out. If you're one of millions who've booked through Holiday Extras, BCP, Airparks or Looking4parking, you may be able to claim a refund.
13 February 2017
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Train companies are facing calls to refund passengers who pay over the odds for tickets in future, after research conducted by the rail regulator found that one in five customers are selecting the wrong option when using ticket machines. Yet there are steps you can take to ensure you pay less for your journey.
10 February 2017
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Thousands of Southern Rail season ticket holders are on track to pocket a lump sum worth £100s after the rail operator agreed to refund passengers affected by "significant levels of disruption" last year.
7 February 2017
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A group of commuters hit by months of strikes and disruption on Southern Rail services have applied for a judicial review to examine the Government's "ongoing failure" over the crisis.
2 February 2017
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Ticketing trials to offer train passengers simpler and cheaper fares are scheduled to be rolled out by four train companies in May. However, MoneySavingExpert.com founder Martin Lewis believes the trials stop short of providing the best possible price – as the proposed changes don't include split-ticketing for passengers who stay on the same train.
1 February 2017
A messy stack of paper National Rail tickets
A MoneySaving football fan trying to find the cheapest train tickets from Newcastle to Oxford was astonished to be sent a whopping 56 tickets to cover just two return journeys. It's the most extreme example we've yet seen of split-ticket savings – the trick which means booking multiple tickets for different parts of the same journey can bizarrely be cheaper.
26 January 2017
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Millions of UK travellers will no longer have to pay to print out passport pictures in photo booths, as photos taken on your phone can now be used for online renewals – but 'selfies' are not allowed.
25 January 2017
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More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays after thick fog swept across Europe's busiest airport this morning. If your flight's been cancelled you should be able to claim a refund or rebook, but you may have to grin and bear it if you've been delayed.
23 January 2017
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Car hire companies have been ordered to treat customers more fairly after the European Union found complaints about rental firms have doubled in recent years.
20 January 2017
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Car hire agency Atlas Choice has gone into administration, a month after it emerged hundreds of its customers' bookings had been cancelled. If you've booked a car with Atlas Choice or were asked to pay a second time for a rental, here's what to try to get your money back.
19 January 2017

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