No-frills airline Ryanair will simplify its fees for checked baggage in June this year as it pilots a fleet of new customer-experience initiatives – with the flat-rate fee likely to be around £30 each way.
Most passengers claiming compensation for train delays should automatically be given a cheque instead of rail vouchers from tomorrow – but the law to enforce this has been postponed by six months.
British holidaymakers have been forced to cancel holidays, miss flights and pay for new passports after the US border agency mistakenly revoked a large number of travel authorisation documents ahead of a change in admission rules, MoneySavingExpert.com has learned.
Travel to and from Brussels has been severely disrupted by Tuesday's terror attacks, with the city's main airport remaining closed for a third day today. If you've booked to travel or your plans to return from the city have been affected, here's what you need to know.
The rail regulator has called for train companies to do more to ensure those hit by delays receive refunds, after its investigation found passengers fail to claim for 80% of delays, while train and station staff give out wrong compensation info more than two thirds of the time.
Travellers with a Ukash prepaid card will be hit with a raft of new charges from April. But they WON'T have to pay if they want to cancel the card before then, as the firm's now backtracked on plans to charge a £9-£11 closure fee.
January is the year's busiest summer holiday booking month. No surprise that with short days, icy air, and rain many focus on sun, sea, sand and, er... sangria.
The Government has launched a review into airport retailers not passing on VAT discounts to shoppers – in another campaigning success for Martin Lewis and MoneySavingExpert.
A consumer group has submitted a 'super-complaint' to the rail regulator demanding it takes action to make claiming for train delays easier, after its research found most passengers aren't informed of their rights after a delay and just a third end up making a claim.
21 December 2015
Suggest a story
Got a money-related news story that affects you? Email us