Virgin Media
Virgin Media O2 culls broadband disconnection fee for those moving home - saving some up to £240
Virgin Media O2 will no longer charge customers a disconnection fee if they move to homes that aren't connected to its cable network.
16 February 2022
Millions of Virgin Media customers to be hit by £56/yr price hike – but here's how you can beat the rise
But while you can cancel penalty-free, we've learnt Virgin Media is offering automatic discounts to those calling for a better deal, while MoneySavers have told us haggling has resulted in even bigger price cuts.
25 January 2022
Virgin Media offers automatic discounts to customers put on hold – but wait to speak to someone in person as you may get a better deal
Virgin Media is offering automated discounts to cable customers put on hold who call up seeking a price cut, MoneySavingExpert.com has learned, although we've also heard of users securing far better deals if they stay on the line and haggle in person.
19 January 2022
O2 and Virgin Mobile pledge to keep free European roaming for mobile users
It means holidaying Brits can use their data, calls and texts as they would in the UK.
10 January 2022
Virgin Media broadband customers will be able to switch more easily from 2023
Virgin Media broadband customers, as well as those on other non-copper networks, will be able to switch more easily from April 2023 using new 'one touch switching' rules that will be brought in by telecoms regulator Ofcom.
28 September 2021
900,000 Virgin Media customers affected by data breach
Virgin Media has apologised after a database containing personal details of 900,000 customers was accessed without permission due to being "incorrectly configured"
6 March 2020
140,000 Virgin Mobile customers face April price hikes
Around 140,000 pay-monthly Virgin Mobile customers will see their bills rise from April because the operator is scrapping some of its tariffs, MoneySavingExpert can reveal
25 February 2020
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Virgin Mobile to increase prices – and furious customers find out during major outage
Virgin Mobile customers have expressed their displeasure at an upcoming price rise – revealed to them on a day a service issue meant many could not make calls, send texts or use data
14 May 2019
Most broadband and landline users now to be paid automatic compensation for service issues
From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments
1 April 2019
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11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details
16 May 2022![]()
Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available. -
Energy price cap set to change every three months under new plans unveiled by Ofgem
16 May 2022![]()
The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals. -
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights
16 May 2022![]()
Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below. -
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills
16 May 2022![]()
NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details. -
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained
13 May 2022![]()
Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
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Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way. -
Martin Lewis: Got a cash ISA? You should probably ditch it
3 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: Money and Mental Health charity 2021/22 – Covid & cost of living hell...
26 April 2022![]()
It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here. -
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)
11 April 2022![]()
Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
Clever ways to calculate your finances
