MoneySavingExpert News

Virgin Media

Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know

Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.

23 March 2023

Virgin Media makes it easier to get cheaper broadband if you're on benefits – here's how it compares and how to get it

Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up.

1 March 2023

Virgin Media to hike prices by 13.8% for millions of customers – but you can leave penalty-free

Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.

26 January 2023

Virgin Mobile customers will be migrated to O2 plans from March – what you need to know

The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers will be migrated across automatically and shouldn't actually notice much difference as O2 has been powering Virgin Mobile's services since the end of last year.

13 January 2023

Virgin Media, RAC and Sky are the top firms to haggle with, MSE poll finds

Virgin Media, RAC and Sky are the top firms to haggle with, a new (MSE) poll of over 3,000 people has found.

22 December 2022

Virgin Media cuts price of broadband for households on benefits – check if you can get it and how it compares

Virgin Media has cut the cost of its 'Essential' broadband tariff for households on universal credit, from £15 a month to £12.50 a month – making it the cheapest social tariff on the market.

10 November 2022

Voxi's European roaming charge comes into effect - here's everything you need to know

New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.

1 July 2022

BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills

The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.

1 July 2022

Virgin Media O2 culls broadband disconnection fee for those moving home - saving some up to £240

Virgin Media O2 will no longer charge customers a disconnection fee if they move to homes that aren't connected to its cable network.

16 February 2022

Millions of Virgin Media customers to be hit by £56/yr price hike – but here's how you can beat the rise

But while you can cancel penalty-free, we've learnt Virgin Media is offering automatic discounts to those calling for a better deal, while MoneySavers have told us haggling has resulted in even bigger price cuts.

25 January 2022