MSE News

Virgin Media

Virgin Media to hit customers with 4.5% price hike

Virgin Media has announced a new price hike for its broadband, phone and TV customers

15 August 2018

UKTV channels return to Virgin Media

UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal

13 August 2018

Virgin customers lose UKTV channels - here's what to do if you're affected

Virgin Media customers have been left unhappy after channels including Dave and Gold were wiped from their boxes

23 July 2018

Virgin Media's £240 exit fees are too high, says Ofcom

Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.

23 May 2018

Broadband adverts to show AVERAGE speeds

From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer

18 May 2018

Virgin Media giving free upgrade to its top of the range TV box - but there's one thing you need to check first

Virgin Media is offering a free upgrade to its TV box which lets you record six channels while watching a seventh

25 January 2018

Most broadband and landline users to get automatic compensation from 2019

Many broadband and home phone customers will soon be automatically compensated for poor service

10 November 2017

Virgin Media to hit customers with price rise of up to £48/year – beat the hike

Five million Virgin Media home phone, broadband and TV customers will be hit with price rises of up to £48 a year

1 August 2017

Ofcom investigates Virgin Media over £240 exit fees

Ofcom is investigating Virgin Media over exit fees when customers move to an area where Virgin's service is unavailable

30 June 2017

Virgin Media tells customers to change passwords after hacking risk exposed

More than 800,000 Virgin Media customers are being told to change their passwords

23 June 2017

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