900,000 Virgin Media customers affected by data breach
Virgin Media has apologised after a database containing personal details of 900,000 customers was accessed without permission due to being "incorrectly configured"
6 March 2020
140,000 Virgin Mobile customers face April price hikes
Around 140,000 pay-monthly Virgin Mobile customers will see their bills rise from April because the operator is scrapping some of its tariffs, MoneySavingExpert can reveal
25 February 2020
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Virgin Mobile to increase prices – and furious customers find out during major outage
Virgin Mobile customers have expressed their displeasure at an upcoming price rise – revealed to them on a day a service issue meant many could not make calls, send texts or use data
14 May 2019
Most broadband and landline users now to be paid automatic compensation for service issues
From today most broadband and home phone customers will be automatically compensated for poor service or missed appointments
1 April 2019
Virgin Media launches Intelligent Wi-Fi – but check you're on the best deal first
Virgin Media is promising better in-home connectivity for millions of customers with its latest broadband kit - but you should check if you can get a cheaper deal first.
12 March 2019
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
UKTV channels return to Virgin Media
UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal
13 August 2018
Virgin customers lose UKTV channels - here's what to do if you're affected
Virgin Media customers have been left unhappy after channels including Dave and Gold were wiped from their boxes
23 July 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
21 July 2021
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23 July 2021Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.
Energy price cap could be extended beyond 2023 and households given personalised switching advice under new Government plans23 July 2021The energy price cap, which limits how much suppliers can charge households on poor value standard variable tariffs (SVTs), could be extended beyond 2023, while households on those tariffs will be given personalised switching advice, under new plans announced by the Government today.
Martin Lewis explains the financial help you can get if you've been 'pinged' and told to self-isolate by the Covid app or NHS Test & Trace22 July 2021Over 600,000 people in England and Wales were 'pinged' and told to self-isolate by the NHS Covid-19 app between 8 and 14 July, new figures show. If you're one of them, there's a range of financial support you could get.
Royal Mail warns of delivery delays across 10 areas as workforce hit by Covid-19 absences - here's the full list of postcodes affected22 July 2021Royal Mail has warned that households in 10 areas of England, including Blackpool and Worthing, could face delays to to both parcel and letter deliveries as staff members have been forced to self-isolate due to Covid-19. Here's what you need to know and what you can do if you're facing delays.
22 July 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights as an employee including who's eligible to be furloughed.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
22 July 2021
12 July 2021
Clever ways to calculate your finances