Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know
Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.
23 March 2023
Virgin Media makes it easier to get cheaper broadband if you're on benefits – here's how it compares and how to get it
Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up.
1 March 2023
Virgin Media to hike prices by 13.8% for millions of customers – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.
26 January 2023
Virgin Mobile customers will be migrated to O2 plans from March – what you need to know
The move will apply to all Virgin Mobile customers – those with handset plans (phone and Sim) and those on Sim-only deals. Customers will be migrated across automatically and shouldn't actually notice much difference as O2 has been powering Virgin Mobile's services since the end of last year.
13 January 2023
Virgin Media, RAC and Sky are the top firms to haggle with, MSE poll finds
Virgin Media, RAC and Sky are the top firms to haggle with, a new MoneySavingExpert.com (MSE) poll of over 3,000 people has found.
22 December 2022
Virgin Media cuts price of broadband for households on benefits – check if you can get it and how it compares
Virgin Media has cut the cost of its 'Essential' broadband tariff for households on universal credit, from £15 a month to £12.50 a month – making it the cheapest social tariff on the market.
10 November 2022
Voxi's European roaming charge comes into effect - here's everything you need to know
New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.
1 July 2022
BT, Sky, Virgin, Vodafone and others pledge to help broadband and mobile customers struggling with bills
The UK's biggest broadband and mobile providers – BT, Sky, TalkTalk, Three, Virgin Media O2, and Vodafone – have agreed to a set of measures aimed to ensure customers struggling to pay their bills during the cost of living crisis don't get cut off from essential services.
1 July 2022
Virgin Media O2 culls broadband disconnection fee for those moving home - saving some up to £240
Virgin Media O2 will no longer charge customers a disconnection fee if they move to homes that aren't connected to its cable network.
16 February 2022
Millions of Virgin Media customers to be hit by £56/yr price hike – but here's how you can beat the rise
But while you can cancel penalty-free, we've learnt Virgin Media is offering automatic discounts to those calling for a better deal, while MoneySavers have told us haggling has resulted in even bigger price cuts.
25 January 2022
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Ovo launches one-year fixed tariff – but is it worth switching to?24 March 2023Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year.
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know24 March 2023BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
Martin Lewis: Four urgent ways you may be due £1,000s in tax back – if you're married, had a PPI payout, wear a work uniform or even just pay tax23 March 2023If you're married or in a civil partnership, have ever had a PPI payout, wear a uniform to work or pay any income tax, you could be due £100s or even £1,000s in tax back – but you'll need to check urgently.
Bank of England increases base rate to 4.25% – what the rise means for your mortgage and savings23 March 2023The Bank of England has increased the base rate from 4% to 4.25%. This rate is used by the central bank to charge other banks and lenders when they borrow money – and so it influences what borrowers pay and what savers earn.
Broadband and mobile users to be hit with price hikes of up to 17.3% in April – here's what you need to know23 March 2023Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.
Martin Lewis: Is it time to ban unnecessary Christmas presents?5 December 2022Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Martin Lewis: The one thing everyone aged over 66 needs to know29 November 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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