Virgin Media
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
UKTV channels return to Virgin Media
UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal
13 August 2018
Virgin customers lose UKTV channels - here's what to do if you're affected
Virgin Media customers have been left unhappy after channels including Dave and Gold were wiped from their boxes
23 July 2018
Virgin Media's £240 exit fees are too high, says Ofcom
Virgin Media should not be charging customers exit fees of up to £240, regulator Ofcom has said.
23 May 2018
Broadband adverts to show AVERAGE speeds
From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer
18 May 2018
Virgin Media giving free upgrade to its top of the range TV box - but there's one thing you need to check first
Virgin Media is offering a free upgrade to its TV box which lets you record six channels while watching a seventh
25 January 2018
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Most broadband and landline users to get automatic compensation from 2019
Many broadband and home phone customers will soon be automatically compensated for poor service
10 November 2017
Virgin Media to hit customers with price rise of up to £48/year – beat the hike
Five million Virgin Media home phone, broadband and TV customers will be hit with price rises of up to £48 a year
1 August 2017
Ofcom investigates Virgin Media over £240 exit fees
Ofcom is investigating Virgin Media over exit fees when customers move to an area where Virgin's service is unavailable
30 June 2017
Virgin Media tells customers to change passwords after hacking risk exposed
More than 800,000 Virgin Media customers are being told to change their passwords
23 June 2017
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BT promises a year without broadband or phone price hikes
15 January 2019
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020 -
Pensioners with younger partners won't be able to claim pension credit under new rules
15 January 2019
Pensioners who live in a couple will only be able to make a new claim for pension credit when both partners are over the state pension age, under new rules to come into effect in May -
Rule change to free mortgage prisoners could happen 'fairly quickly'
15 January 2019
FCA chief executive Andrew Bailey, was speaking to MPs this morning -
Ryanair increases baggage fees
14 January 2019
Ryanair has raised the cost of flying with a 10kg bag by hiking hold luggage and priority boarding prices, after twice cutting its cabin baggage allowance last year -
Martin Lewis calls on Ryanair boss to refund passengers hit with name-change charges
14 January 2019
MoneySavingExpert founder Martin Lewis has called on the chief executives of Ryanair and the Civil Aviation Authority to investigate an apparent name-change booking 'glitch' which has cost many passengers at least £115 to fix - and presented them with a dossier detailing over 160 reports of the problem
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Martin Lewis: Is it unfair to charge loyal customers more?
19 November 2018
Should loyal customers be charged more than new ones? On the surface the answer is a simple no – but nothing is that simple. Many consumer marketplaces function because only some people embrace competition, and we need to work out what happens if we change that
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