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When did you last go into a bank branch?

18 November 2013

Barclays has just announced more bank closures. These days, many people access banking services online, via an app or by phone. So is the bank branch a dying need? How often do you typically use a branch – other than just to use an ATM/machine in there - for PERSONAL (non-business) banking?

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Barclays has just announced more bank closures. These days, many people access banking services online, via an app or by phone. So is the bank branch a dying need?

How often do you typically use a branch – other than just to use an ATM/machine in there - for PERSONAL (non-business) banking?

Results

I’m under 25 (415 votes)
More than once a week 18 votes (4%)
More than once a month 45 votes (11%)
A good number of times a year 111 votes (27%)
Only once or twice in the last year 177 votes (43%)
The last time I went in was 1 or 2 years ago 38 votes (9%)
The last time I went in was 3 or more years ago 10 votes (2%)
My bank doesn’t have branches (eg, fully online/phone bank) 9 votes (2%)
I don’t have a bank account 7 votes (2%)
I’m 25 - 44 (3263 votes)
More than once a week 107 votes (3%)
More than once a month 464 votes (14%)
A good number of times a year 809 votes (25%)
Only once or twice in the last year 1389 votes (43%)
The last time I went in was 1 or 2 years ago 253 votes (8%)
The last time I went in was 3 or more years ago 134 votes (4%)
My bank doesn’t have branches (eg, fully online/phone bank) 101 votes (3%)
I don’t have a bank account 6 votes (0%)
I’m 45 - 64 (2845 votes)
More than once a week 174 votes (6%)
More than once a month 677 votes (24%)
A good number of times a year 601 votes (21%)
Only once or twice in the last year 928 votes (33%)
The last time I went in was 1 or 2 years ago 207 votes (7%)
The last time I went in was 3 or more years ago 160 votes (6%)
My bank doesn’t have branches (eg, fully online/phone bank) 94 votes (3%)
I don’t have a bank account 4 votes (0%)
I'm 65+ (869 votes)
More than once a week 50 votes (6%)
More than once a month 237 votes (27%)
A good number of times a year 193 votes (22%)
Only once or twice in the last year 261 votes (30%)
The last time I went in was 1 or 2 years ago 55 votes (6%)
The last time I went in was 3 or more years ago 38 votes (4%)
My bank doesn’t have branches (eg, fully online/phone bank) 32 votes (4%)
I don’t have a bank account 3 votes (0%)

                   7,392 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.

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