How do you rate your bank account's service?
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback. Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from before six months ago.
We run this poll on big banks' current accounts every six months to see how the experience changes. We’d love your feedback.
Please vote based on CUSTOMER SERVICE for your main CURRENT account over the last SIX MONTHS. Please ignore rates or any other products, or service from before six months ago.
Results
| I'm usually in credit – POOR service in last 6 months |  |
20 votes (11%) |
| I'm usually in credit – OK service in last 6 months | |
64 votes (35%) |
| I'm usually in credit – GREAT service in last 6 months | |
86 votes (47%) |
| I'm usually overdrawn – POOR service in last 6 months | |
2 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
7 votes (4%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
4 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | |
101 votes (19%) |
| I'm usually in credit – OK service in last 6 months | |
167 votes (32%) |
| I'm usually in credit – GREAT service in last 6 months | |
187 votes (36%) |
| I'm usually overdrawn – POOR service in last 6 months | |
36 votes (7%) |
| I'm usually overdrawn – OK service in last 6 months | |
22 votes (4%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
9 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | |
1 votes (3%) |
| I'm usually in credit – OK service in last 6 months | |
8 votes (22%) |
| I'm usually in credit – GREAT service in last 6 months | |
22 votes (61%) |
| I'm usually overdrawn – POOR service in last 6 months | |
1 votes (3%) |
| I'm usually overdrawn – OK service in last 6 months | |
1 votes (3%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
3 votes (8%) |
| I'm usually in credit – POOR service in last 6 months | |
3 votes (5%) |
| I'm usually in credit – OK service in last 6 months | |
32 votes (48%) |
| I'm usually in credit – GREAT service in last 6 months | |
21 votes (32%) |
| I'm usually overdrawn – POOR service in last 6 months | |
1 votes (2%) |
| I'm usually overdrawn – OK service in last 6 months | |
6 votes (9%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
3 votes (5%) |
| I'm usually in credit – POOR service in last 6 months | |
18 votes (6%) |
| I'm usually in credit – OK service in last 6 months | |
59 votes (21%) |
| I'm usually in credit – GREAT service in last 6 months | |
186 votes (66%) |
| I'm usually overdrawn – POOR service in last 6 months | |
2 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
6 votes (2%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
12 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | |
16 votes (2%) |
| I'm usually in credit – OK service in last 6 months | |
46 votes (5%) |
| I'm usually in credit – GREAT service in last 6 months | |
783 votes (84%) |
| I'm usually overdrawn – POOR service in last 6 months | |
2 votes (0%) |
| I'm usually overdrawn – OK service in last 6 months | |
8 votes (1%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
78 votes (8%) |
| I'm usually in credit – POOR service in last 6 months | |
25 votes (17%) |
| I'm usually in credit – OK service in last 6 months | |
53 votes (36%) |
| I'm usually in credit – GREAT service in last 6 months | |
55 votes (37%) |
| I'm usually overdrawn – POOR service in last 6 months | |
6 votes (4%) |
| I'm usually overdrawn – OK service in last 6 months | |
8 votes (5%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
2 votes (1%) |
| I'm usually in credit – POOR service in last 6 months | |
17 votes (4%) |
| I'm usually in credit – OK service in last 6 months | |
155 votes (33%) |
| I'm usually in credit – GREAT service in last 6 months | |
276 votes (59%) |
| I'm usually overdrawn – POOR service in last 6 months | |
5 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
12 votes (3%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
5 votes (1%) |
| I'm usually in credit – POOR service in last 6 months | |
59 votes (12%) |
| I'm usually in credit – OK service in last 6 months | |
198 votes (40%) |
| I'm usually in credit – GREAT service in last 6 months | |
196 votes (39%) |
| I'm usually overdrawn – POOR service in last 6 months | |
14 votes (3%) |
| I'm usually overdrawn – OK service in last 6 months | |
18 votes (4%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
14 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | |
71 votes (11%) |
| I'm usually in credit – OK service in last 6 months | |
233 votes (36%) |
| I'm usually in credit – GREAT service in last 6 months | |
286 votes (44%) |
| I'm usually overdrawn – POOR service in last 6 months | |
14 votes (2%) |
| I'm usually overdrawn – OK service in last 6 months | |
30 votes (5%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
18 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | |
2 votes (7%) |
| I'm usually in credit – OK service in last 6 months | |
6 votes (20%) |
| I'm usually in credit – GREAT service in last 6 months | |
18 votes (60%) |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | |
2 votes (7%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
2 votes (7%) |
| I'm usually in credit – POOR service in last 6 months | |
2 votes (12%) |
| I'm usually in credit – OK service in last 6 months | |
2 votes (12%) |
| I'm usually in credit – GREAT service in last 6 months | |
13 votes (76%) |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | 0 votes (0%) |
| I'm usually in credit – POOR service in last 6 months | |
44 votes (5%) |
| I'm usually in credit – OK service in last 6 months | |
225 votes (24%) |
| I'm usually in credit – GREAT service in last 6 months | |
612 votes (64%) |
| I'm usually overdrawn – POOR service in last 6 months | |
10 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
12 votes (1%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
51 votes (5%) |
| I'm usually in credit – POOR service in last 6 months | |
74 votes (13%) |
| I'm usually in credit – OK service in last 6 months | |
233 votes (41%) |
| I'm usually in credit – GREAT service in last 6 months | |
197 votes (34%) |
| I'm usually overdrawn – POOR service in last 6 months | |
14 votes (2%) |
| I'm usually overdrawn – OK service in last 6 months | |
33 votes (6%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
22 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | |
2 votes (6%) |
| I'm usually in credit – OK service in last 6 months | |
8 votes (24%) |
| I'm usually in credit – GREAT service in last 6 months | |
23 votes (68%) |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | |
1 votes (3%) |
| I'm usually overdrawn – GREAT service in last 6 months | 0 votes (0%) |
| I'm usually in credit – POOR service in last 6 months | |
33 votes (16%) |
| I'm usually in credit – OK service in last 6 months | |
61 votes (29%) |
| I'm usually in credit – GREAT service in last 6 months | |
85 votes (40%) |
| I'm usually overdrawn – POOR service in last 6 months | |
4 votes (2%) |
| I'm usually overdrawn – OK service in last 6 months | |
17 votes (8%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
12 votes (6%) |
| I'm usually in credit – POOR service in last 6 months | |
24 votes (2%) |
| I'm usually in credit – OK service in last 6 months | |
199 votes (17%) |
| I'm usually in credit – GREAT service in last 6 months | |
935 votes (79%) |
| I'm usually overdrawn – POOR service in last 6 months | |
6 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
7 votes (1%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
17 votes (1%) |
| I'm usually in credit – POOR service in last 6 months | |
49 votes (12%) |
| I'm usually in credit – OK service in last 6 months | |
122 votes (31%) |
| I'm usually in credit – GREAT service in last 6 months | |
181 votes (45%) |
| I'm usually overdrawn – POOR service in last 6 months | |
15 votes (4%) |
| I'm usually overdrawn – OK service in last 6 months | |
23 votes (6%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
10 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | |
8 votes (7%) |
| I'm usually in credit – OK service in last 6 months | |
24 votes (20%) |
| I'm usually in credit – GREAT service in last 6 months | |
82 votes (68%) |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | |
2 votes (2%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
4 votes (3%) |
| I'm usually in credit – POOR service in last 6 months | |
8 votes (17%) |
| I'm usually in credit – OK service in last 6 months | |
13 votes (28%) |
| I'm usually in credit – GREAT service in last 6 months | |
23 votes (50%) |
| I'm usually overdrawn – POOR service in last 6 months | |
1 votes (2%) |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | |
1 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually in credit – OK service in last 6 months | |
3 votes (30%) |
| I'm usually in credit – GREAT service in last 6 months | |
6 votes (60%) |
| I'm usually overdrawn – POOR service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | |
1 votes (10%) |
| I'm usually in credit – POOR service in last 6 months | |
24 votes (11%) |
| I'm usually in credit – OK service in last 6 months | |
76 votes (34%) |
| I'm usually in credit – GREAT service in last 6 months | |
110 votes (50%) |
| I'm usually overdrawn – POOR service in last 6 months | |
3 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
4 votes (2%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
5 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | |
7 votes (26%) |
| I'm usually in credit – OK service in last 6 months | |
8 votes (30%) |
| I'm usually in credit – GREAT service in last 6 months | |
8 votes (30%) |
| I'm usually overdrawn – POOR service in last 6 months | |
2 votes (7%) |
| I'm usually overdrawn – OK service in last 6 months | |
1 votes (4%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
1 votes (4%) |
| I'm usually in credit – POOR service in last 6 months | |
13 votes (9%) |
| I'm usually in credit – OK service in last 6 months | |
61 votes (43%) |
| I'm usually in credit – GREAT service in last 6 months | |
60 votes (43%) |
| I'm usually overdrawn – POOR service in last 6 months | |
2 votes (1%) |
| I'm usually overdrawn – OK service in last 6 months | |
2 votes (1%) |
| I'm usually overdrawn – GREAT service in last 6 months | |
3 votes (2%) |
| I'm usually in credit – POOR service in last 6 months | |
2 votes (6%) |
| I'm usually in credit – OK service in last 6 months | |
10 votes (32%) |
| I'm usually in credit – GREAT service in last 6 months | |
17 votes (55%) |
| I'm usually overdrawn – POOR service in last 6 months | |
1 votes (3%) |
| I'm usually overdrawn – OK service in last 6 months | 0 votes (0%) | |
| I'm usually overdrawn – GREAT service in last 6 months | |
1 votes (3%) |
|
59 votes (100%) |
|
18 votes (100%) |
7,875 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
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