Is your energy company's service any good?
Winter’s here which means energy bills come to the fore – and poor service can cause real harm. So we’re doing our regular feedback poll to find out how each company is performing.
Please rate your current supplier’s SERVICE (not price) over the last SIX MONTHS (or less if you’ve recently switched). If you’ve gas and electricity with different firms, please vote for both.
Results
| Great |  |
54 votes (64%) |
| OK | |
23 votes (27%) |
| Poor | |
8 votes (9%) |
| Great | |
7 votes (64%) |
| OK | |
3 votes (27%) |
| Poor | |
1 votes (9%) |
| Great | |
248 votes (37%) |
| OK | |
265 votes (40%) |
| Poor | |
153 votes (23%) |
| Great | |
184 votes (63%) |
| OK | |
88 votes (30%) |
| Poor | |
19 votes (7%) |
| Great | |
390 votes (53%) |
| OK | |
247 votes (33%) |
| Poor | |
104 votes (14%) |
| Great | |
93 votes (82%) |
| OK | |
14 votes (12%) |
| Poor | |
6 votes (5%) |
| Great | |
76 votes (82%) |
| OK | |
3 votes (3%) |
| Poor | |
14 votes (15%) |
| Great | |
546 votes (55%) |
| OK | |
329 votes (33%) |
| Poor | |
121 votes (12%) |
| Great | |
39 votes (41%) |
| OK | |
20 votes (21%) |
| Poor | |
37 votes (39%) |
| Great | |
361 votes (43%) |
| OK | |
205 votes (24%) |
| Poor | |
281 votes (33%) |
| Great | |
91 votes (76%) |
| OK | |
22 votes (18%) |
| Poor | |
6 votes (5%) |
| Great | |
116 votes (91%) |
| OK | |
5 votes (4%) |
| Poor | |
6 votes (5%) |
| Great | |
15 votes (88%) |
| OK | 0 votes (0%) | |
| Poor | |
2 votes (12%) |
| Great | |
31 votes (76%) |
| OK | |
8 votes (20%) |
| Poor | |
2 votes (5%) |
| Great | |
35 votes (44%) |
| OK | |
21 votes (27%) |
| Poor | |
23 votes (29%) |
| Great | |
6 votes (75%) |
| OK | |
1 votes (13%) |
| Poor | |
1 votes (13%) |
| Great | |
51 votes (55%) |
| OK | |
34 votes (37%) |
| Poor | |
8 votes (9%) |
| Great | |
170 votes (17%) |
| OK | |
213 votes (22%) |
| Poor | |
599 votes (61%) |
| Great | |
836 votes (81%) |
| OK | |
126 votes (12%) |
| Poor | |
72 votes (7%) |
| Great | |
33 votes (43%) |
| OK | |
26 votes (34%) |
| Poor | |
17 votes (22%) |
| Great | |
41 votes (52%) |
| OK | |
19 votes (24%) |
| Poor | |
19 votes (24%) |
| Great | |
201 votes (17%) |
| OK | |
292 votes (25%) |
| Poor | |
690 votes (58%) |
| Great | |
26 votes (42%) |
| OK | |
18 votes (29%) |
| Poor | |
18 votes (29%) |
| Great | |
160 votes (49%) |
| OK | |
109 votes (34%) |
| Poor | |
56 votes (17%) |
| Great | |
20 votes (49%) |
| OK | |
20 votes (49%) |
| Poor | |
1 votes (2%) |
| Great | |
186 votes (80%) |
| OK | |
29 votes (13%) |
| Poor | |
17 votes (7%) |
Utility Warehouse is a network marketing company. This means many of its customers also spread the word and sell the product, which can positively skew its votes.
| Great | |
21 votes (62%) |
| OK | |
10 votes (29%) |
| Poor | |
3 votes (9%) |
|
16 votes (100%) |
7,782 people have voted.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.
Free MoneySaving email
-
16 MoneySaving lockdown lessonsIncl cycle savers & TV tricks
-
£5k green home vouchers updatesFull list of what they'll cover
-
Bag free £100 to switch bankBig bribes are back
-
Save £300+/yr on energy......and go green
-
New top 'fixed' savings1.2% for 1yr or 1.4% for 2yrs
-
Ending. Cheapest 8GB Sim we've seen'£6.33/mth'
-
15 top tips to beat the heat & save cashEg, £2ish sun cream
-
Free TV licence warningFor over-75s
-
50% off restaurants is ONIncl Nando's & Michelin-starred eateries
-
Boots £5 off every £20 you spend on beautyIncl YSL & Lancome
-
13 charity shop tips, incl find designer clobberAs stock's sky high
View more
For all the latest deals, guides and loopholes - join the 12m who get it. Don’t miss out
-
Tesco axes cheap grocery delivery and collection slots
07 August 2020
Tesco has started charging flat fees for grocery delivery and Click & Collect slots, in a major shake-up which means cheaper times are no longer available and some customers will have to pay much more -
Belgium, the Bahamas and Andorra are back on the UK's travel exclusion list
07 August 2020
Find out what it means if you're on a trip, or due to go there soon -
Energy bills to fall for 11 million, but don't be fooled as most will still be overpaying by £100s/yr
07 August 2020
Energy bills will fall for 11 million households in October, regulator Ofgem revealed this morning – but most people can still save £100s/yr by switching supplier -
Top 15+ holiday destinations from the UK – which can you travel to hassle-free?
07 August 2020
We've looked at the top tourist destinations to sort out where you can go without needing to quarantine -
Coronavirus Finance & Bills Help
07 August 2020
Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
-
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system