Is your energy company's service any good?

21 April 2014

Save

• My account
• Remove

Share

Energy firms are the current pantomime villains of the business world, with a "boo, hiss" at their very name. Yet is this deserved? How does yours treat you? Every six months we ask - would you recommend your energy firm to others?

Energy firms are the current pantomime villains of the business world, with a "boo, hiss" at their very name. Yet is this deserved? How does yours treat you? Every six months we ask - would you recommend your energy firm to others?

Results

I don't know who my energy company is (23 votes)

		23 votes (100%)

Atlantic (part of SSE) (66 votes)

Good		43 votes (65%)
OK		13 votes (20%)
Poor		10 votes (15%)

Better Energy Supply (6 votes)

Good		2 votes (33%)
OK		2 votes (33%)
Poor		2 votes (33%)

British Gas (649 votes)

Good		245 votes (38%)
OK		200 votes (31%)
Poor		204 votes (31%)

Co-operative Energy (258 votes)

Good		176 votes (68%)
OK		51 votes (20%)
Poor		31 votes (12%)

E.on (598 votes)

Good		315 votes (53%)
OK		182 votes (30%)
Poor		101 votes (17%)

Ebico (56 votes)

Good		47 votes (84%)
OK		9 votes (16%)
Poor		0 votes (0%)

Ecotricity (97 votes)

Good		91 votes (94%)
OK		4 votes (4%)
Poor		2 votes (2%)

EDF (1065 votes)

Good		581 votes (55%)
OK		338 votes (32%)
Poor		146 votes (14%)

Extra Energy (5 votes)

Good		3 votes (60%)
OK		0 votes (0%)
Poor		2 votes (40%)

First Utility (384 votes)

Good		173 votes (45%)
OK		78 votes (20%)
Poor		133 votes (35%)

Flow Energy (23 votes)

Good		14 votes (61%)
OK		4 votes (17%)
Poor		5 votes (22%)

Good Energy (29 votes)

Good		25 votes (86%)
OK		3 votes (10%)
Poor		1 votes (3%)

Green Energy (5 votes)

Good		4 votes (80%)
OK		0 votes (0%)
Poor		1 votes (20%)

Green Star Energy (7 votes)

Good		5 votes (71%)
OK		1 votes (14%)
Poor		1 votes (14%)

iSupplyEnergy (28 votes)

Good		15 votes (54%)
OK		6 votes (21%)
Poor		7 votes (25%)

Loco2 Energy (5 votes)

Good		2 votes (40%)
OK		0 votes (0%)
Poor		3 votes (60%)

M&S Energy (108 votes)

Good		69 votes (64%)
OK		32 votes (30%)
Poor		7 votes (6%)

Npower (922 votes)

Good		144 votes (16%)
OK		183 votes (20%)
Poor		595 votes (65%)

Ovo Energy (488 votes)

Good		441 votes (90%)
OK		34 votes (7%)
Poor		13 votes (3%)

Sainsbury's Energy (51 votes)

Good		31 votes (61%)
OK		9 votes (18%)
Poor		11 votes (22%)

Scottish Hydro (part of SSE) (59 votes)

Good		31 votes (53%)
OK		20 votes (34%)
Poor		8 votes (14%)

Scottish Power (810 votes)

Good		266 votes (33%)
OK		241 votes (30%)
Poor		303 votes (37%)

Spark Energy (33 votes)

Good		10 votes (30%)
OK		2 votes (6%)
Poor		21 votes (64%)

SSE (290 votes)

Good		156 votes (54%)
OK		101 votes (35%)
Poor		33 votes (11%)

Swalec (part of SSE) (40 votes)

Good		21 votes (53%)
OK		12 votes (30%)
Poor		7 votes (18%)

Telecom Plus/Utility Warehouse (329 votes)

Good		298 votes (91%)
OK		12 votes (4%)
Poor		19 votes (6%)

Utility Warehouse is a network marketing company. This means many of its customers also spread the word and sell the product, which can positively skew its votes.

Utilita (7 votes)

Good		4 votes (57%)
OK		1 votes (14%)
Poor		2 votes (29%)

           5,820 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.