How good is your mobile network's service & coverage?

How good is your mobile network's service & coverage?

We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).

In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.

Please vote for your current provider based on customer service AND coverage over the last year.

Results

Asda Mobile (160 votes)
GREAT customer service, GREAT coverage 48 votes (30%)
GREAT customer service, OK coverage 30 votes (19%)
GREAT customer service, POOR coverage 9 votes (6%)
OK customer service, GREAT coverage 13 votes (8%)
OK customer service, OK coverage 20 votes (13%)
OK customer service, POOR coverage 17 votes (11%)
POOR customer service, GREAT coverage 3 votes (2%)
POOR customer service, OK coverage 6 votes (4%)
POOR customer service, POOR coverage 14 votes (9%)
BT Mobile (110 votes)
GREAT customer service, GREAT coverage 25 votes (23%)
GREAT customer service, OK coverage 9 votes (8%)
GREAT customer service, POOR coverage 6 votes (5%)
OK customer service, GREAT coverage 9 votes (8%)
OK customer service, OK coverage 21 votes (19%)
OK customer service, POOR coverage 17 votes (15%)
POOR customer service, GREAT coverage 6 votes (5%)
POOR customer service, OK coverage 4 votes (4%)
POOR customer service, POOR coverage 13 votes (12%)
Co-operative Mobile (19 votes)
GREAT customer service, GREAT coverage 7 votes (37%)
GREAT customer service, OK coverage 6 votes (32%)
GREAT customer service, POOR coverage 2 votes (11%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 1 votes (5%)
OK customer service, POOR coverage 1 votes (5%)
POOR customer service, GREAT coverage 1 votes (5%)
POOR customer service, OK coverage 1 votes (5%)
POOR customer service, POOR coverage 0 votes (0%)
EE (including Orange and T-Mobile) (2218 votes)
GREAT customer service, GREAT coverage 265 votes (12%)
GREAT customer service, OK coverage 152 votes (7%)
GREAT customer service, POOR coverage 71 votes (3%)
OK customer service, GREAT coverage 264 votes (12%)
OK customer service, OK coverage 463 votes (21%)
OK customer service, POOR coverage 478 votes (22%)
POOR customer service, GREAT coverage 67 votes (3%)
POOR customer service, OK coverage 180 votes (8%)
POOR customer service, POOR coverage 278 votes (13%)
Giffgaff (766 votes)
GREAT customer service, GREAT coverage 273 votes (36%)
GREAT customer service, OK coverage 175 votes (23%)
GREAT customer service, POOR coverage 50 votes (7%)
OK customer service, GREAT coverage 55 votes (7%)
OK customer service, OK coverage 119 votes (16%)
OK customer service, POOR coverage 52 votes (7%)
POOR customer service, GREAT coverage 18 votes (2%)
POOR customer service, OK coverage 13 votes (2%)
POOR customer service, POOR coverage 11 votes (1%)
iD Mobile (50 votes)
GREAT customer service, GREAT coverage 9 votes (18%)
GREAT customer service, OK coverage 1 votes (2%)
GREAT customer service, POOR coverage 2 votes (4%)
OK customer service, GREAT coverage 6 votes (12%)
OK customer service, OK coverage 9 votes (18%)
OK customer service, POOR coverage 11 votes (22%)
POOR customer service, GREAT coverage 2 votes (4%)
POOR customer service, OK coverage 5 votes (10%)
POOR customer service, POOR coverage 5 votes (10%)
O2 (1730 votes)
GREAT customer service, GREAT coverage 286 votes (17%)
GREAT customer service, OK coverage 191 votes (11%)
GREAT customer service, POOR coverage 95 votes (5%)
OK customer service, GREAT coverage 155 votes (9%)
OK customer service, OK coverage 353 votes (20%)
OK customer service, POOR coverage 437 votes (25%)
POOR customer service, GREAT coverage 24 votes (1%)
POOR customer service, OK coverage 57 votes (3%)
POOR customer service, POOR coverage 132 votes (8%)
Post Office (14 votes)
GREAT customer service, GREAT coverage 0 votes (0%)
GREAT customer service, OK coverage 1 votes (7%)
GREAT customer service, POOR coverage 1 votes (7%)
OK customer service, GREAT coverage 3 votes (21%)
OK customer service, OK coverage 2 votes (14%)
OK customer service, POOR coverage 5 votes (36%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 2 votes (14%)
Sainsbury’s Mobile (75 votes)
GREAT customer service, GREAT coverage 27 votes (36%)
GREAT customer service, OK coverage 18 votes (24%)
GREAT customer service, POOR coverage 4 votes (5%)
OK customer service, GREAT coverage 5 votes (7%)
OK customer service, OK coverage 16 votes (21%)
OK customer service, POOR coverage 2 votes (3%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 2 votes (3%)
POOR customer service, POOR coverage 0 votes (0%)
Shebang (3 votes)
GREAT customer service, GREAT coverage 1 votes (33%)
GREAT customer service, OK coverage 0 votes (0%)
GREAT customer service, POOR coverage 0 votes (0%)
OK customer service, GREAT coverage 0 votes (0%)
OK customer service, OK coverage 2 votes (67%)
OK customer service, POOR coverage 0 votes (0%)
POOR customer service, GREAT coverage 0 votes (0%)
POOR customer service, OK coverage 0 votes (0%)
POOR customer service, POOR coverage 0 votes (0%)
Talk Mobile (308 votes)
GREAT customer service, GREAT coverage 57 votes (19%)
GREAT customer service, OK coverage 25 votes (8%)
GREAT customer service, POOR coverage 12 votes (4%)
OK customer service, GREAT coverage 43 votes (14%)
OK customer service, OK coverage 60 votes (19%)
OK customer service, POOR coverage 52 votes (17%)
POOR customer service, GREAT coverage 14 votes (5%)
POOR customer service, OK coverage 22 votes (7%)
POOR customer service, POOR coverage 23 votes (7%)
Tesco Mobile (1243 votes)
GREAT customer service, GREAT coverage 448 votes (36%)
GREAT customer service, OK coverage 260 votes (21%)
GREAT customer service, POOR coverage 73 votes (6%)
OK customer service, GREAT coverage 75 votes (6%)
OK customer service, OK coverage 171 votes (14%)
OK customer service, POOR coverage 168 votes (14%)
POOR customer service, GREAT coverage 8 votes (1%)
POOR customer service, OK coverage 13 votes (1%)
POOR customer service, POOR coverage 27 votes (2%)
Three (1439 votes)
GREAT customer service, GREAT coverage 300 votes (21%)
GREAT customer service, OK coverage 198 votes (14%)
GREAT customer service, POOR coverage 75 votes (5%)
OK customer service, GREAT coverage 192 votes (13%)
OK customer service, OK coverage 260 votes (18%)
OK customer service, POOR coverage 242 votes (17%)
POOR customer service, GREAT coverage 37 votes (3%)
POOR customer service, OK coverage 55 votes (4%)
POOR customer service, POOR coverage 80 votes (6%)
Virgin Mobile (694 votes)
GREAT customer service, GREAT coverage 149 votes (21%)
GREAT customer service, OK coverage 104 votes (15%)
GREAT customer service, POOR coverage 41 votes (6%)
OK customer service, GREAT coverage 73 votes (11%)
OK customer service, OK coverage 126 votes (18%)
OK customer service, POOR coverage 103 votes (15%)
POOR customer service, GREAT coverage 17 votes (2%)
POOR customer service, OK coverage 47 votes (7%)
POOR customer service, POOR coverage 34 votes (5%)
Vodafone (1679 votes)
GREAT customer service, GREAT coverage 159 votes (9%)
GREAT customer service, OK coverage 109 votes (6%)
GREAT customer service, POOR coverage 60 votes (4%)
OK customer service, GREAT coverage 168 votes (10%)
OK customer service, OK coverage 324 votes (19%)
OK customer service, POOR coverage 383 votes (23%)
POOR customer service, GREAT coverage 67 votes (4%)
POOR customer service, OK coverage 167 votes (10%)
POOR customer service, POOR coverage 242 votes (14%)
Other (112 votes)
GREAT customer service, GREAT coverage 30 votes (27%)
GREAT customer service, OK coverage 10 votes (9%)
GREAT customer service, POOR coverage 4 votes (4%)
OK customer service, GREAT coverage 9 votes (8%)
OK customer service, OK coverage 17 votes (15%)
OK customer service, POOR coverage 17 votes (15%)
POOR customer service, GREAT coverage 1 votes (1%)
POOR customer service, OK coverage 8 votes (7%)
POOR customer service, POOR coverage 16 votes (14%)

                   10,620 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.