How good is your mobile network's service & coverage?
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it). In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ. Please vote for your current provider based on customer service AND coverage over the last year.
We want to find out how each provider rates both for service (how they treat you) and coverage (how strong the signal is when you need it).
In truth there are only four main networks providing signals, the rest use these but under their own brand (see our mobile networks guide for who piggybacks who). Yet vote for the firm that provides your mobile phone bill, as signal can differ.
Please vote for your current provider based on customer service AND coverage over the last year.
Results
Asda Mobile (160 votes)
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|
|
| GREAT customer service, GREAT coverage |
 |
48 votes (30%) |
| GREAT customer service, OK coverage |
 |
30 votes (19%) |
| GREAT customer service, POOR coverage |
 |
9 votes (6%) |
| OK customer service, GREAT coverage |
 |
13 votes (8%) |
| OK customer service, OK coverage |
 |
20 votes (13%) |
| OK customer service, POOR coverage |
 |
17 votes (11%) |
| POOR customer service, GREAT coverage |
 |
3 votes (2%) |
| POOR customer service, OK coverage |
 |
6 votes (4%) |
| POOR customer service, POOR coverage |
 |
14 votes (9%) |
BT Mobile (110 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
25 votes (23%) |
| GREAT customer service, OK coverage |
 |
9 votes (8%) |
| GREAT customer service, POOR coverage |
 |
6 votes (5%) |
| OK customer service, GREAT coverage |
 |
9 votes (8%) |
| OK customer service, OK coverage |
 |
21 votes (19%) |
| OK customer service, POOR coverage |
 |
17 votes (15%) |
| POOR customer service, GREAT coverage |
 |
6 votes (5%) |
| POOR customer service, OK coverage |
 |
4 votes (4%) |
| POOR customer service, POOR coverage |
 |
13 votes (12%) |
Co-operative Mobile (19 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
7 votes (37%) |
| GREAT customer service, OK coverage |
 |
6 votes (32%) |
| GREAT customer service, POOR coverage |
 |
2 votes (11%) |
| OK customer service, GREAT coverage |
|
0 votes (0%) |
| OK customer service, OK coverage |
 |
1 votes (5%) |
| OK customer service, POOR coverage |
 |
1 votes (5%) |
| POOR customer service, GREAT coverage |
 |
1 votes (5%) |
| POOR customer service, OK coverage |
 |
1 votes (5%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
EE (including Orange and T-Mobile) (2218 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
265 votes (12%) |
| GREAT customer service, OK coverage |
 |
152 votes (7%) |
| GREAT customer service, POOR coverage |
 |
71 votes (3%) |
| OK customer service, GREAT coverage |
 |
264 votes (12%) |
| OK customer service, OK coverage |
 |
463 votes (21%) |
| OK customer service, POOR coverage |
 |
478 votes (22%) |
| POOR customer service, GREAT coverage |
 |
67 votes (3%) |
| POOR customer service, OK coverage |
 |
180 votes (8%) |
| POOR customer service, POOR coverage |
 |
278 votes (13%) |
Giffgaff (766 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
273 votes (36%) |
| GREAT customer service, OK coverage |
 |
175 votes (23%) |
| GREAT customer service, POOR coverage |
 |
50 votes (7%) |
| OK customer service, GREAT coverage |
 |
55 votes (7%) |
| OK customer service, OK coverage |
 |
119 votes (16%) |
| OK customer service, POOR coverage |
 |
52 votes (7%) |
| POOR customer service, GREAT coverage |
 |
18 votes (2%) |
| POOR customer service, OK coverage |
 |
13 votes (2%) |
| POOR customer service, POOR coverage |
 |
11 votes (1%) |
iD Mobile (50 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
9 votes (18%) |
| GREAT customer service, OK coverage |
 |
1 votes (2%) |
| GREAT customer service, POOR coverage |
 |
2 votes (4%) |
| OK customer service, GREAT coverage |
 |
6 votes (12%) |
| OK customer service, OK coverage |
 |
9 votes (18%) |
| OK customer service, POOR coverage |
 |
11 votes (22%) |
| POOR customer service, GREAT coverage |
 |
2 votes (4%) |
| POOR customer service, OK coverage |
 |
5 votes (10%) |
| POOR customer service, POOR coverage |
 |
5 votes (10%) |
O2 (1730 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
286 votes (17%) |
| GREAT customer service, OK coverage |
 |
191 votes (11%) |
| GREAT customer service, POOR coverage |
 |
95 votes (5%) |
| OK customer service, GREAT coverage |
 |
155 votes (9%) |
| OK customer service, OK coverage |
 |
353 votes (20%) |
| OK customer service, POOR coverage |
 |
437 votes (25%) |
| POOR customer service, GREAT coverage |
 |
24 votes (1%) |
| POOR customer service, OK coverage |
 |
57 votes (3%) |
| POOR customer service, POOR coverage |
 |
132 votes (8%) |
Post Office (14 votes)
|
|
|
| GREAT customer service, GREAT coverage |
|
0 votes (0%) |
| GREAT customer service, OK coverage |
 |
1 votes (7%) |
| GREAT customer service, POOR coverage |
 |
1 votes (7%) |
| OK customer service, GREAT coverage |
 |
3 votes (21%) |
| OK customer service, OK coverage |
 |
2 votes (14%) |
| OK customer service, POOR coverage |
 |
5 votes (36%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
0 votes (0%) |
| POOR customer service, POOR coverage |
 |
2 votes (14%) |
Sainsbury’s Mobile (75 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
27 votes (36%) |
| GREAT customer service, OK coverage |
 |
18 votes (24%) |
| GREAT customer service, POOR coverage |
 |
4 votes (5%) |
| OK customer service, GREAT coverage |
 |
5 votes (7%) |
| OK customer service, OK coverage |
 |
16 votes (21%) |
| OK customer service, POOR coverage |
 |
2 votes (3%) |
| POOR customer service, GREAT coverage |
 |
1 votes (1%) |
| POOR customer service, OK coverage |
 |
2 votes (3%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
Shebang (3 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
1 votes (33%) |
| GREAT customer service, OK coverage |
|
0 votes (0%) |
| GREAT customer service, POOR coverage |
|
0 votes (0%) |
| OK customer service, GREAT coverage |
|
0 votes (0%) |
| OK customer service, OK coverage |
 |
2 votes (67%) |
| OK customer service, POOR coverage |
|
0 votes (0%) |
| POOR customer service, GREAT coverage |
|
0 votes (0%) |
| POOR customer service, OK coverage |
|
0 votes (0%) |
| POOR customer service, POOR coverage |
|
0 votes (0%) |
Talk Mobile (308 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
57 votes (19%) |
| GREAT customer service, OK coverage |
 |
25 votes (8%) |
| GREAT customer service, POOR coverage |
 |
12 votes (4%) |
| OK customer service, GREAT coverage |
 |
43 votes (14%) |
| OK customer service, OK coverage |
 |
60 votes (19%) |
| OK customer service, POOR coverage |
 |
52 votes (17%) |
| POOR customer service, GREAT coverage |
 |
14 votes (5%) |
| POOR customer service, OK coverage |
 |
22 votes (7%) |
| POOR customer service, POOR coverage |
 |
23 votes (7%) |
Tesco Mobile (1243 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
448 votes (36%) |
| GREAT customer service, OK coverage |
 |
260 votes (21%) |
| GREAT customer service, POOR coverage |
 |
73 votes (6%) |
| OK customer service, GREAT coverage |
 |
75 votes (6%) |
| OK customer service, OK coverage |
 |
171 votes (14%) |
| OK customer service, POOR coverage |
 |
168 votes (14%) |
| POOR customer service, GREAT coverage |
 |
8 votes (1%) |
| POOR customer service, OK coverage |
 |
13 votes (1%) |
| POOR customer service, POOR coverage |
 |
27 votes (2%) |
Three (1439 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
300 votes (21%) |
| GREAT customer service, OK coverage |
 |
198 votes (14%) |
| GREAT customer service, POOR coverage |
 |
75 votes (5%) |
| OK customer service, GREAT coverage |
 |
192 votes (13%) |
| OK customer service, OK coverage |
 |
260 votes (18%) |
| OK customer service, POOR coverage |
 |
242 votes (17%) |
| POOR customer service, GREAT coverage |
 |
37 votes (3%) |
| POOR customer service, OK coverage |
 |
55 votes (4%) |
| POOR customer service, POOR coverage |
 |
80 votes (6%) |
Virgin Mobile (694 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
149 votes (21%) |
| GREAT customer service, OK coverage |
 |
104 votes (15%) |
| GREAT customer service, POOR coverage |
 |
41 votes (6%) |
| OK customer service, GREAT coverage |
 |
73 votes (11%) |
| OK customer service, OK coverage |
 |
126 votes (18%) |
| OK customer service, POOR coverage |
 |
103 votes (15%) |
| POOR customer service, GREAT coverage |
 |
17 votes (2%) |
| POOR customer service, OK coverage |
 |
47 votes (7%) |
| POOR customer service, POOR coverage |
 |
34 votes (5%) |
Vodafone (1679 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
159 votes (9%) |
| GREAT customer service, OK coverage |
 |
109 votes (6%) |
| GREAT customer service, POOR coverage |
 |
60 votes (4%) |
| OK customer service, GREAT coverage |
 |
168 votes (10%) |
| OK customer service, OK coverage |
 |
324 votes (19%) |
| OK customer service, POOR coverage |
 |
383 votes (23%) |
| POOR customer service, GREAT coverage |
 |
67 votes (4%) |
| POOR customer service, OK coverage |
 |
167 votes (10%) |
| POOR customer service, POOR coverage |
 |
242 votes (14%) |
Other (112 votes)
|
|
|
| GREAT customer service, GREAT coverage |
 |
30 votes (27%) |
| GREAT customer service, OK coverage |
 |
10 votes (9%) |
| GREAT customer service, POOR coverage |
 |
4 votes (4%) |
| OK customer service, GREAT coverage |
 |
9 votes (8%) |
| OK customer service, OK coverage |
 |
17 votes (15%) |
| OK customer service, POOR coverage |
 |
17 votes (15%) |
| POOR customer service, GREAT coverage |
 |
1 votes (1%) |
| POOR customer service, OK coverage |
 |
8 votes (7%) |
| POOR customer service, POOR coverage |
 |
16 votes (14%) |
10,620 votes received.
We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.