Parcel delivery firms: which are the best and worst?

Parcel delivery firms: which are the best and worst?

With the festive season upon us, parcel delivery firms are zipping around the UK helping out the big man in the red suit. Yet sadly parcel delivery horror stories abound - ranging from no-shows to “they threw the goods over the fence” or “they lied that we weren't in”.

So it’s time for our annual poll to sort the good guys from the cowboys...

Please rate your experience with each of these firms DURING THE LAST YEAR (don’t rate if you haven’t experienced their services).

Results

Amazon Logistics (not always used by Amazon) (3585 votes)
Great 1349 votes (38%)
OK 1271 votes (35%)
Poor 965 votes (27%)
APC (632 votes)
Great 168 votes (27%)
OK 243 votes (38%)
Poor 221 votes (35%)
City Sprint (425 votes)
Great 74 votes (17%)
OK 216 votes (51%)
Poor 135 votes (32%)
Collect Plus (1489 votes)
Great 786 votes (53%)
OK 568 votes (38%)
Poor 135 votes (9%)
DHL (2695 votes)
Great 1039 votes (39%)
OK 1361 votes (51%)
Poor 295 votes (11%)
DPD (5298 votes)
Great 3739 votes (71%)
OK 996 votes (19%)
Poor 563 votes (11%)
DX (694 votes)
Great 118 votes (17%)
OK 173 votes (25%)
Poor 403 votes (58%)
FedEx UK (1623 votes)
Great 665 votes (41%)
OK 762 votes (47%)
Poor 196 votes (12%)
Hermes/myHermes (6419 votes)
Great 2181 votes (34%)
OK 1897 votes (30%)
Poor 2341 votes (36%)
Interlink (1470 votes)
Great 507 votes (34%)
OK 626 votes (43%)
Poor 337 votes (23%)
iPost Parcels (657 votes)
Great 106 votes (16%)
OK 150 votes (23%)
Poor 401 votes (61%)
Parcelforce (4442 votes)
Great 1853 votes (42%)
OK 2006 votes (45%)
Poor 583 votes (13%)
Royal Mail Parcels (5682 votes)
Great 2917 votes (51%)
OK 2169 votes (38%)
Poor 596 votes (10%)
TNT (1176 votes)
Great 317 votes (27%)
OK 612 votes (52%)
Poor 247 votes (21%)
UPS (2247 votes)
Great 1120 votes (50%)
OK 854 votes (38%)
Poor 273 votes (12%)
UK Mail (2086 votes)
Great 440 votes (21%)
OK 868 votes (42%)
Poor 778 votes (37%)
Yodel (6203 votes)
Great 1292 votes (21%)
OK 1395 votes (22%)
Poor 3516 votes (57%)
Never used a delivery firm
    28 votes
Had deliveries but don't know which firm
    176 votes

           9,479 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.