How do you access your bank most often?

18 September 2017

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With over 750 bank branches being closed this year, the digital revolution is taking over – not just online, but now with a host of app-based banks too. So we wanted to find out how you access your bank and whether it depends on your age. Please select the way you MOST COMMONLY INTERACT with your bank.

With over 750 bank branches being closed this year, the digital revolution is taking over – not just online, but now with a host of app-based banks too. So we wanted to find out how you access your bank and whether it depends on your age.

Please select the way you MOST COMMONLY INTERACT with your bank.

Results

I’m female aged under 25 (192 votes)

I use its app		147 votes (77%)
I go into a branch / post office		5 votes (3%)
I phone it up		1 votes (1%)
I access it via post		0 votes (0%)
I use its website		39 votes (20%)
I don't have a bank account		0 votes (0%)

I’m female aged 25 to 34 (764 votes)

I use its app		548 votes (72%)
I go into a branch / post office		11 votes (1%)
I phone it up		6 votes (1%)
I access it via post		0 votes (0%)
I use its website		199 votes (26%)
I don't have a bank account		0 votes (0%)

I’m female aged 35 to 49 (1468 votes)

I use its app		800 votes (54%)
I go into a branch / post office		119 votes (8%)
I phone it up		25 votes (2%)
I access it via post		0 votes (0%)
I use its website		522 votes (36%)
I don't have a bank account		2 votes (0%)

I’m female aged 50 to 64 (2176 votes)

I use its app		665 votes (31%)
I go into a branch / post office		360 votes (17%)
I phone it up		84 votes (4%)
I access it via post		1 votes (0%)
I use its website		1065 votes (49%)
I don't have a bank account		1 votes (0%)

I’m female aged 65+ (1313 votes)

I use its app		228 votes (17%)
I go into a branch / post office		356 votes (27%)
I phone it up		51 votes (4%)
I access it via post		4 votes (0%)
I use its website		674 votes (51%)
I don't have a bank account		0 votes (0%)

I’m male aged under 25 (210 votes)

I use its app		171 votes (81%)
I go into a branch / post office		8 votes (4%)
I phone it up		0 votes (0%)
I access it via post		0 votes (0%)
I use its website		31 votes (15%)
I don't have a bank account		0 votes (0%)

I’m male aged 25 to 34 (832 votes)

I use its app		647 votes (78%)
I go into a branch / post office		14 votes (2%)
I phone it up		5 votes (1%)
I access it via post		0 votes (0%)
I use its website		165 votes (20%)
I don't have a bank account		1 votes (0%)

I’m male aged 35 to 49 (1064 votes)

I use its app		625 votes (59%)
I go into a branch / post office		33 votes (3%)
I phone it up		6 votes (1%)
I access it via post		2 votes (0%)
I use its website		398 votes (37%)
I don't have a bank account		0 votes (0%)

I’m male aged 50 to 64 (1224 votes)

I use its app		451 votes (37%)
I go into a branch / post office		120 votes (10%)
I phone it up		10 votes (1%)
I access it via post		0 votes (0%)
I use its website		643 votes (53%)
I don't have a bank account		0 votes (0%)

I’m male aged 65+ (1311 votes)

I use its app		224 votes (17%)
I go into a branch / post office		251 votes (19%)
I phone it up		39 votes (3%)
I access it via post		2 votes (0%)
I use its website		792 votes (60%)
I don't have a bank account		3 votes (0%)

I'm agender or I don't wish to disclose my gender / age (42 votes)

I use its app		7 votes (17%)
I go into a branch / post office		13 votes (31%)
I phone it up		3 votes (7%)
I access it via post		1 votes (2%)
I use its website		14 votes (33%)
I don't have a bank account		4 votes (10%)

                   10,596 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.