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How do you rate your broadband provider?

17 July 2017

We can tell you which the cheapest providers are, but to find out if their customer service is any good, we need your help. Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS. Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

poll-image-broadband-usage.png

We can tell you which the cheapest providers are, but to find out if their customer service is any good, we need your help.

Please rate your BROADBAND provider on customer service (not price) over the past SIX MONTHS.

Switched broadband recently? Rate the provider you were with the longest over the last SIX MONTHS.

Results

B4RN (4 votes)
Great 2 votes (50%)
OK 0 votes (0%)
Poor 2 votes (50%)
Big Broadband Warehouse (2 votes)
Great 0 votes (0%)
OK 2 votes (100%)
Poor 0 votes (0%)
BT (1608 votes)
Great 409 votes (25%)
OK 615 votes (38%)
Poor 584 votes (36%)
Direct Save Telecom (7 votes)
Great 1 votes (14%)
OK 2 votes (29%)
Poor 4 votes (57%)
EE (214 votes)
Great 79 votes (37%)
OK 82 votes (38%)
Poor 53 votes (25%)
First Utility (8 votes)
Great 1 votes (13%)
OK 7 votes (88%)
Poor 0 votes (0%)
Freeola (0 votes)
Great 0 votes (0%)
OK 0 votes (0%)
Poor 0 votes (0%)
Gigaclear (8 votes)
Great 5 votes (63%)
OK 2 votes (25%)
Poor 1 votes (13%)
Hyperoptic (23 votes)
Great 20 votes (87%)
OK 2 votes (9%)
Poor 1 votes (4%)
John Lewis (53 votes)
Great 29 votes (55%)
OK 11 votes (21%)
Poor 13 votes (25%)
KCOM Group (Kingston Communications) (70 votes)
Great 12 votes (17%)
OK 25 votes (36%)
Poor 33 votes (47%)
Now TV (16 votes)
Great 5 votes (31%)
OK 3 votes (19%)
Poor 8 votes (50%)
Origin Broadband (84 votes)
Great 15 votes (18%)
OK 12 votes (14%)
Poor 57 votes (68%)
Plusnet (977 votes)
Great 529 votes (54%)
OK 284 votes (29%)
Poor 164 votes (17%)
Pop Telecom (7 votes)
Great 2 votes (29%)
OK 3 votes (43%)
Poor 2 votes (29%)
Post Office (105 votes)
Great 24 votes (23%)
OK 45 votes (43%)
Poor 36 votes (34%)
Pulse8 (7 votes)
Great 5 votes (71%)
OK 1 votes (14%)
Poor 1 votes (14%)
Relish (8 votes)
Great 6 votes (75%)
OK 1 votes (13%)
Poor 1 votes (13%)
Sky (1209 votes)
Great 378 votes (31%)
OK 483 votes (40%)
Poor 348 votes (29%)
SSE Broadband (136 votes)
Great 78 votes (57%)
OK 45 votes (33%)
Poor 13 votes (10%)
TalkTalk (963 votes)
Great 193 votes (20%)
OK 380 votes (39%)
Poor 390 votes (40%)
The Phone Co-op (13 votes)
Great 8 votes (62%)
OK 4 votes (31%)
Poor 1 votes (8%)
Utility Warehouse (84 votes)
Great 61 votes (73%)
OK 13 votes (15%)
Poor 10 votes (12%)
Virgin Media (1386 votes)
Great 509 votes (37%)
OK 498 votes (36%)
Poor 379 votes (27%)
Vodafone (79 votes)
Great 30 votes (38%)
OK 29 votes (37%)
Poor 20 votes (25%)
Zen (79 votes)
Great 71 votes (90%)
OK 5 votes (6%)
Poor 3 votes (4%)
Other (71 votes)
Great 43 votes (61%)
OK 18 votes (25%)
Poor 10 votes (14%)
I don’t have broadband (25 votes)
I don't have broadband 25 votes (100%)

           7,246 people have voted.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.

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