When did you last use your bank branch?

3 April 2017

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Lloyds, Halifax and Bank of Scotland are to shrink hundreds of their branches into ‘micro branches’ – with as few as two staff and self-service machines rather than counters – after seeing a change in customer behaviour. So when did you last use your main bank’s branch?

Lloyds, Halifax and Bank of Scotland are to shrink hundreds of their branches into ‘micro branches’ – with as few as two staff and self-service machines rather than counters – after seeing a change in customer behaviour.

So when did you last use your main bank’s branch?

Results

I'm male aged under 25 (334 votes)

Within the last week		69 votes (21%)
Within the last month		64 votes (19%)
Within the last three months		68 votes (20%)
Within the last year		79 votes (24%)
Within the last five years		41 votes (12%)
More than five years ago		2 votes (1%)
My bank doesn't have branches		8 votes (2%)
I don't have a bank account		3 votes (1%)

I'm female aged under 25 (218 votes)

Within the last week		41 votes (19%)
Within the last month		51 votes (23%)
Within the last three months		52 votes (24%)
Within the last year		54 votes (25%)
Within the last five years		12 votes (6%)
More than five years ago		6 votes (3%)
My bank doesn't have branches		1 votes (0%)
I don't have a bank account		1 votes (0%)

I'm male aged 25 to 34 (1064 votes)

Within the last week		171 votes (16%)
Within the last month		202 votes (19%)
Within the last three months		232 votes (22%)
Within the last year		267 votes (25%)
Within the last five years		134 votes (13%)
More than five years ago		26 votes (2%)
My bank doesn't have branches		30 votes (3%)
I don't have a bank account		2 votes (0%)

I'm female aged 25 to 34 (856 votes)

Within the last week		184 votes (21%)
Within the last month		186 votes (22%)
Within the last three months		192 votes (22%)
Within the last year		187 votes (22%)
Within the last five years		72 votes (8%)
More than five years ago		19 votes (2%)
My bank doesn't have branches		15 votes (2%)
I don't have a bank account		1 votes (0%)

I'm male aged 35 to 49 (1591 votes)

Within the last week		371 votes (23%)
Within the last month		320 votes (20%)
Within the last three months		254 votes (16%)
Within the last year		296 votes (19%)
Within the last five years		192 votes (12%)
More than five years ago		99 votes (6%)
My bank doesn't have branches		59 votes (4%)
I don't have a bank account		0 votes (0%)

I'm female aged 35 to 49 (1978 votes)

Within the last week		721 votes (36%)
Within the last month		467 votes (24%)
Within the last three months		270 votes (14%)
Within the last year		265 votes (13%)
Within the last five years		147 votes (7%)
More than five years ago		55 votes (3%)
My bank doesn't have branches		52 votes (3%)
I don't have a bank account		1 votes (0%)

I'm male aged 50 to 64 (1847 votes)

Within the last week		620 votes (34%)
Within the last month		390 votes (21%)
Within the last three months		222 votes (12%)
Within the last year		264 votes (14%)
Within the last five years		174 votes (9%)
More than five years ago		107 votes (6%)
My bank doesn't have branches		69 votes (4%)
I don't have a bank account		1 votes (0%)

I'm female aged 50 to 64 (3383 votes)

Within the last week		1646 votes (49%)
Within the last month		794 votes (23%)
Within the last three months		317 votes (9%)
Within the last year		323 votes (10%)
Within the last five years		165 votes (5%)
More than five years ago		77 votes (2%)
My bank doesn't have branches		61 votes (2%)
I don't have a bank account		0 votes (0%)

I'm male aged 65+ (1724 votes)

Within the last week		802 votes (47%)
Within the last month		378 votes (22%)
Within the last three months		152 votes (9%)
Within the last year		189 votes (11%)
Within the last five years		109 votes (6%)
More than five years ago		65 votes (4%)
My bank doesn't have branches		29 votes (2%)
I don't have a bank account		0 votes (0%)

I'm female aged 65+ (2066 votes)

Within the last week		1161 votes (56%)
Within the last month		442 votes (21%)
Within the last three months		145 votes (7%)
Within the last year		156 votes (8%)
Within the last five years		88 votes (4%)
More than five years ago		51 votes (2%)
My bank doesn't have branches		20 votes (1%)
I don't have a bank account		3 votes (0%)

                   15,061 votes received.

We try to use technology to limit voting to one per person. Occasionally, this may erroneously block a few people's votes (eg, from shared offices). Apologies for that.